Viewing 19 posts - 1 through 19 (of 19 total)
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  • #196728

    Hi,

    I am having issues uploading icon fonts via the IconFont manager and am getting the following message:

    “Could not add the font because the server didn’t respond. Please try uploading again.”

    Is there a way to manually upload icon fonts via FTP?

    Thanks

    #196739

    i have the exact same issue here…

    #196884

    Hi!

    Can you please give us a link to the website? Do you have any plugins installed? Please deactivate them first. Increase wordpress php memory limit: http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Regards,
    Ismael

    #197291

    Hi!

    I did incresed the WP php memory and still getting this error message: “Couldn’t add the font because the server didn’t respond. Please reload the page, then try again.”

    Thanks!

    #197592

    Hi!

    The “server didn’t respond” error message tells you that the server didn’t process the request properly. Please contact your host and ask them for error logs.

    Best regards,
    Ismael

    #199226

    Hi,

    Unfortunately my client host service doesn’t respond to my tickets :( is there any other workaround or somethig else i can try?

    I’m more a design guy then a computing one, sorry to bother but its really not my fault :\

    Thanks a lot !

    #199385

    Hey!

    Can you please give us a link to the website? Please download the theme again on your themeforest account then override the existing one via FTP. Watch this video: https://vimeo.com/channels/aviathemes/67209750

    Best regards,
    Ismael

    #199472

    Hi Ismael,

    here is the link to the website: http://pdqi.com.br/

    homepage is here: http://pdqi.com.br/home

    I already overrided the files with the FTP.

    Thanks!

    • This reply was modified 11 years ago by Nerohm.
    #199853

    Hey!

    Unfortunately the “Could not add the font because the server didn’t respond” is a very generic error message and doesn’t help us to identify the problem. We need an error log or detailed error report from the server/host provider. I guess the issue is caused by a missing php library like here: https://kriesi.at/support/topic/iconfont-manager-upload-problem/

    Best regards,
    Peter

    #802018

    I ‘ve Face same problem on live server. on local server it works fine, I just move my wordpress website to live and upload the theme setting file its working fine, but custom Fontello icon fonts are not installed . following message appear after selecting zip file
    Couldn’t add the font because the server didn’t respond.
    Please reload the page, then try again

    Enfold theme version: 4.0.2
    PHP version: 5.6.30
    Server version: 5.6.35 – MySQL Community Server
    I’ve try many solutions provided on kriesi. but failed. i’m so worried , Please help me.
    Thanks

    #802264

    Hi,

    Please update the theme to the latest version (4.0.7). That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    Best Regards,
    Nikko

    #802350

    Thanks for help, @Nikko please let me know just 1 thing, by updating the theme, I will lost my all theme settings or not.?

    • This reply was modified 7 years, 6 months ago by mytechnology.
    #802456

    Hi,

    No, you won’t the only things that will be lost during the update is if you have some codes added to the theme files, but still make sure to make a backup first before updating since sometimes there might be disruption during the update so better be safe :)

    Best regards,
    Nikko

    #802480

    Ok thanks Nikko,
    There are no any manual method to upload the icon fonts files?

    #803041

    Hi,

    You can still use this manual method: https://www.ostraining.com/blog/wordpress/custom-fonts/
    Hope this helps.

    Best regards,
    Nikko

    #806175

    I also have the same issue. WP and theme are freshly installed and all updated, and I’m not using any plugins. Yet I can’t upload “fontello” font zip file and am getting the “Server didn’t respond” error message. Please let me know the fix to this- thanks!

    #806487

    Hi @kollins,

    Please open a new thread and include admin login details in private so that we can have a closer look at your installation.

    Best regards,
    Rikard

    #806946

    Rikard,

    Where can I open a new thread? I can’t find the post / open new ticket button on your forum. Please send me the link where I can post a new thread- thanks.

    Christina

    #806951

    Nevermind, I found it under the theme section

Viewing 19 posts - 1 through 19 (of 19 total)
  • The topic ‘Issue Uploading Icon Fonts’ is closed to new replies.