Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 23, 2019 at 2:37 am #1103495
    superteam_io

    I am getting the following error after hitting “Insert Zip file”

    “Couldn’t add/remove the font.
    The script returned the following error:

    An error occured creating the folder for the font Nunito Sans in uploads directory. We are not able to integrate the font

    Following fonts could not be uploaded:
    Nunito Sans”

    May 23, 2019 at 3:56 am #1103508
    Ismael

    Hey superteam_io,

    Thank you for using Enfold.

    You should check the uploads directory and make sure that it has the correct folder/file permissions.

    // https://wordpress.org/support/article/changing-file-permissions/

    And make sure that the ZipArchive module is enabled.

    // https://www.php.net/manual/en/class.ziparchive.php

    If it still doesn’t work, try to deactivate the plugins temporarily.

    Best regards,
    Ismael

    May 30, 2019 at 5:12 pm #1105465
    mayamaria

    Hi,

    I have just uploaded 2 custom fonts and is showing correctly in the General Settings, however, it is not uploading on the actual website.

    Please help.

    Thank you,
    Maya

    June 1, 2019 at 8:15 am #1106002
    Rikard

    Hi mayamaria,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

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