Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 16, 2018 at 4:58 pm #913311
    aliyanage

    Hi all,

    I’ve cloned my site from my server to my clients server and now the theme somehow doesn’t seems to function. I am getting the following error:

    Fatal error: Call to undefined method aviaShortcodeTemplate::__destruct() in /home/httpd/vhosts/jenseitsimviadukt.ch/wp/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/audio-player.php on line 53

    Also it doesn’t load the page builder properly… what could cause this issue?

    Regards,
    Andrew

    February 16, 2018 at 7:24 pm #913360
    Jordan Shannon

    Hey aliyanage,

    How did you clone the site? Perhaps you can use the WP-All-in-One-Migration plugin to do the site clone.

    Best regards,
    Jordan Shannon

    February 17, 2018 at 7:56 pm #913708
    aliyanage

    Hi Jordan

    I’ve used managewp.com which worked fine, but it’s just strange the avia page builder isn’t loading properly anymore. did you see the error message? does that ring any bells perhaps?

    Regards
    Andrew

    February 17, 2018 at 8:34 pm #913712
    Mike

    Hi,
    I’m not sure if I’m looking at the right domain, please see the link in the Private Content area.
    If so it looks as a old version, v4.0.7 so I would check the PHP version on the server. I have see issues with PHP v7.1 vs PHP v7.0, but I’m not sure that Enfold v4.0.7 can use PHP v7.0
    Perhaps the best plan would be to update to Enfold v4.2.3

    Best regards,
    Mike

    February 19, 2018 at 1:04 pm #914225
    aliyanage

    Hi Mike,
    yes that’s the correct domain, although I tried to download the latest version from my themeforest account but it doesn’t seem like I can download the 4.2.3 version… is that already available?

    Kind regards,
    Andrew

    February 19, 2018 at 1:44 pm #914241
    aliyanage

    Sorry, but I was able to download the 4.2.3 version will give it a try now

    February 19, 2018 at 1:49 pm #914242
    aliyanage

    So I’ve update the Enfold Version to 4.2.3 and also checked the php version which is the 7.0 but after the update I am still getting the following error:

    Fatal error: Uncaught Error: Call to undefined method aviaShortcodeTemplate::__destruct() in /home/httpd/vhosts/jenseitsimviadukt.ch/wp/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/audio-player.php:53 Stack trace: #0 [internal function]: avia_sc_audio_player->__destruct() #1 {main} thrown in /home/httpd/vhosts/jenseitsimviadukt.ch/wp/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/audio-player.php on line 53

    February 19, 2018 at 2:21 pm #914251
    Mike

    Hi,
    Are you still getting the error, because I’m not seeing the error in the console or the front end.
    Try disabling your plugins, and please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    February 19, 2018 at 2:25 pm #914257
    aliyanage

    Hey there,

    I‘ve just managed to get rid of the issue. I‘ve updated the version and changed the php version to 7.0. Then did a fresh clone using the all in one wp migration tool and that seemed to solve the issue.

    I saw that there were multiple enfold themes available in the backend so I thought I‘d start from scratch which seemed to have solved the issue.

    Thanks a lot for your help.

    Kind regards
    Andrew

    February 19, 2018 at 2:52 pm #914265
    Mike

    Hi,
    Glad to hear, we will close the now, thanks for using Enfold.

    Best regards,
    Mike

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