Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 2, 2019 at 4:19 pm #1144190
    marcoabis81

    Hi guys,
    since I have updated to the last version of Enfold happens that if I install a new plugin I have to log out and go back in, in order to see that on the left bar. Otherwise it will be not visible.

    Why does it happen?

    thanks
    Marco

    • This topic was modified 6 years, 1 month ago by marcoabis81.
    October 4, 2019 at 3:44 am #1144810
    Rikard

    Hey Marco,

    It sounds like a local problem, try clearing the cache from your browser and restart it to see if that helps.

    Best regards,
    Rikard

    October 6, 2019 at 12:15 am #1145409
    marcoabis81

    Hi Rikard,
    I tried to clear the cache. It did not fix.

    I am having this issue since the update of the theme to last version.

    Thanks,
    Marco

    October 6, 2019 at 1:05 pm #1145448
    Rikard

    Hi,

    Thanks for the update. Where and how can we reproduce the problem you are having?

    Best regards,
    Rikard

    October 6, 2019 at 1:43 pm #1145452
    marcoabis81

    Hi Rikard,
    I believe simply installing a new plugin and then checking if it appears on the side menu without logging out and coming back in I think.

    Below access details.

    Thanks,
    Marco

    October 7, 2019 at 6:08 am #1145622
    Rikard

    Hi,

    Thanks for that. The same thing happens on my end, does it work normally if you activate one of the default WordPress themes and/or deactivate all other plugins?

    Best regards,
    Rikard

    October 7, 2019 at 11:37 am #1145722
    marcoabis81

    Hi Rikard,
    I just tested it.

    Yes same issue if I activate enfold child or Twenty Nineteen.

    UPDATE
    Rikard, I just read your other ticket where you pointed me out to verify if the plugin SG cache mey be the cause.

    I tested it again and I noticed that it is SG cache preventing me to see the new changes on the side menu.

    So 2 tickets 1 solution :-)

    Thanks again,
    Marco

    • This reply was modified 6 years, 1 month ago by marcoabis81.
    October 7, 2019 at 3:08 pm #1145804
    Victoria

    Hi Marco,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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