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Alot of users that have the latest iPhone 13 are having an issue when it comes to the signature box on all my forms. It just seems to fill in the entire box as soon as they take their finger off the screen.
I am using the gravity form signature add on.
I contacted gravity form and they said it have nothing to do with gravity form but with the theme
see url below
thanks
Hey navindesigns,
Thank you for the inquiry.
Is it working correctly when a default theme is activated? We tried to create a signature using the field on a device emulation but it seems impossible because the whole document moves or scrolls when we start to draw a line.
Screenshot: https://imgur.com/XqXTTdB
It works fine on desktop.
Best regards,
IsmaelYes, according to gravity form it is working correctly with a default theme
Which emulation device did you use?
Hi,
Thank you for the update.
It is a device emulation from Chrome. Is there an option where you can upload an image or where users can upload their signature instead of directly writing it in a field? You might have to enable that option temporarily. Unfortunately, I do not have access to an actual iPhone13 device, so we will not be able to check this properly. Additional info from the plugin authors will definitely help.
Is there a staging version of the site?
Best regards,
Ismael
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