Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1402567

    Hi, Just filed in the invisable V2 and V3 keys in WordPress Enfold theme but the badge of recaptcha isn’t showing on the right bottom of the site. I’ve made a whole bunch of sites with Enfold and at some point the badge doesn’t show up if i build a new site. Hope you can help me. Clients still receive a lot of spam.

    #1402591

    Hey Kersversbusiness,

    Thank you for the inquiry.

    There is an error with the API key when we checked the site.

    Uncaught Error: Invalid site key or not loaded in api.js: APIKEY
        at Array.<anonymous> (recaptcha__en.js:177:171)
        at recaptcha__en.js:293:118
        at avia_google_recaptcha_api.js:266:20
    

    Please make sure to generate a private key using the correct version of the API and make sure to add the site in the domain section of the API key editor.

    Best regards,
    Ismael

    #1402645

    Thank you for your quick respons.
    But which of the 4 sites do you mean?

    #1402716

    Hi,

    We checked the first site. You may need to access the Google ReCAPTCHA console, edit the API key and include the site URL in the domains section. The changes may take a while to propagate (about 5 minutes or so), so you may need to wait for a bit before testing it again.

    Best regards,
    Ismael

    #1402815

    Tried with a new api key, in the backend the badge is showing. But not in front. Tried even this code maybe the badge was behind the design. But didn’t find the solution yet. For the other 3 sites the same problem.

    /* Move reCAPTCHA v3 badge in front */
    .grecaptcha-badge {
    z-index:999;
    }

    #1402852

    Hi,

    We tried to login to the first site again but the account doesn’t have admin rights anymore. Please revert back the admin rights so that we can check the settings properly. Did you add the site URL in the domains section?

    Best regards,
    Ismael

    #1402992

    o, strange, just adapted the admin. Yes put de domain. I’ll have 5 other sites did the exact same thing and there is the badge showing.

    #1403068

    Hi,

    Please note that the recaptcha option will only work if you use the default contact form element in the theme. To test it, we created a private page. (see private field)

    And to make the badge visible, you have to add this css code.

    body.av-google-badge-hide .grecaptcha-badge {
        visibility: visible;
    }
    

    Best regards,
    Ismael

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