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  • April 20, 2020 at 9:23 am #1205427
    quaireau
    Guest

    I have this message, what do I need to do?

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    Purchases: Your private token is invalid.
    username Your private token is invalid.
    email Your private token is invalid.
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    April 20, 2020 at 5:13 pm #1205522
    Yigit

    Hi,

    Thanks for contacting us!

    Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token.

    If you have any other questions or issues, please register to our support forum using your purchase code – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

    Best regards,
    Yigit

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