Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 24, 2017 at 10:06 pm #812540
    Shauna Burns
    Guest

    I would be more than happy to but my problem does not allow me to log in to share my concerns on the forum and from the link given through email is invalid therefore I can not change my password, therefore, I cannot log in. The link you send me in my email is invalid. Please help so I can take advantage of your support team that was offered when I bought the template; enfold.

    June 25, 2017 at 7:49 am #812621
    John Torvik

    Hey Shauna Burns,

    Just to have sure about your question: Did you forget the password and the code provided in your email is invalid and you can`t change the password?

    Best regards,
    John Torvik

    June 25, 2017 at 8:26 am #812622
    Shauna Burns
    Guest

    Hi John,
    Yes…

    —->”Please enter your username or email address. You will receive a link to create a new password via email.
    Your password reset link appears to be invalid. Please request a new link below.”

    This is the message I get when trying to reset/change my password. I tried 15 times and it still loops back to this message.

    June 26, 2017 at 6:14 pm #813150
    Yigit

    Hey!

    We have reset your forum account. Please view private content field for details :)

    Regards,
    Yigit

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