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  • #1041186

    Hello,
    i develop a new Enfold-Site, but we have 2 problems:

    1) TAB-Sections
    ———————————
    Internet Explorer crashes, when opening a site with Tabs which includes Portfolio Items (see link below). Any idea?

    2)
    ———————————
    When clicking on a portfolio detail site, a next or previous Entry is displayed on the right or left side. But we also see all other entries (from other categories). Is it possible to show only the items from the current portfolio category?

    #1043241

    Hey danielrad78,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1044932
    This reply has been marked as private.
    #1045676

    Hi danielrad78,

    Thanks for giving us admin access as well.
    I checked it with IE and it doesn’t crash however it is too slow that it doesn’t seem to function at some point, even in chrome not just in IE.
    And I get this in the web console:

    Active resource loading counts reached a per-frame limit while the tab was in background. Network requests will be delayed until a previous loading finishes, or the tab is brought to the foreground.

    Also since you are using an old version of Enfold, can you try to create a stage site (a duplicate on of your live site which will be placed in your subdomain), you can check how to do it here: https://themeisle.com/blog/wordpress-staging-site/
    This way you can try to update in the stage site to the latest version of Enfold without affecting your live site in case there will be issues.

    Best regards,
    Nikko

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