Internet Explorer and Enfold Gym - Support | Kriesi.at

Viewing 10 posts - 1 through 10 (of 10 total)

Author

Posts
July 25, 2017 at 4:15 am #829333
adminaws123
Participant
Hi Guys
Slider and images are not showing in Internet Explorer Or Edge.

How could we for example show a static image instead of slider? As this seems to be the issue with explorer?
- This topic was modified 7 years, 4 months ago by adminaws123.
July 26, 2017 at 9:57 am #830056

John Torvik
Inactive Moderator

Hey adminaws123,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

July 26, 2017 at 3:58 pm #830198

adminaws123
Participant

HI, thanks, in the box

July 28, 2017 at 7:56 am #830915

adminaws123
Participant

I put in the privacy box

July 30, 2017 at 6:43 am #831700

Rikard
Keymaster

Hi,

Thanks for that. First off, could you try updating the theme to the latest version (4.1.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

July 30, 2017 at 3:22 pm #831830

adminaws123
Participant

Hi, Updated, no difference

August 1, 2017 at 8:05 pm #833053

Basilis
Inactive Moderator

Hi,

The web site is not Updated and it is also not properly visible at all.
Your web site looks like broken to ne right now.

Best regards,
Basilis

August 2, 2017 at 3:55 am #833148

adminaws123
Participant

Hello
Where are you seeing this?

My screenshot shows that the site is fully up to date with theme and plugins
screenshot 1 – https://screencast.com/t/XtN6Cbkyie
screenshot 2 – https://screencast.com/t/iibjmEXuR2tT

I have tested the site in all browsers except microsoft and it is fine.

Please expand on your comments.. Do you have a screenshot? A browser version?

August 7, 2017 at 5:47 pm #835497

Basilis
Inactive Moderator

Hi,

Now eveyrthing is loading fine now, could be a support issue.
I have also tested on latest Edge Browser and it is working properly.

Best regards,
Basilis

August 9, 2017 at 8:20 pm #836599

Mike
Moderator

Hi,
I have taken another look and I could not find an issue with your slider images, please see the screenshot in the Private Content area.
Are you still having the issue, or shall we close this?

Best regards,
Mike
Author

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