Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • October 26, 2020 at 10:32 am #1255667
    Miki

    Hi,

    We still have a lot of customers who use Internet Explorer. We have a contact form where some text does not show in Internet Explorer. Do you know any solutions for this?

    Best regards

    Miki

    October 28, 2020 at 7:24 pm #1256447
    Victoria

    Hey Miki,

    Here is an article for you:

    WordPress is ending support for Internet Explorer, should you worry?

    If you need further assistance please let us know.
    Best regards,
    Victoria

    October 28, 2020 at 7:30 pm #1256450
    Miki

    Hi Victoria,

    Thanks for the reply :)

    I am aware that IE is at its end :) Our problem is, that many of our customers are still using it and can’t fill out the form. Is there a way for us to fix the form?

    Best regards

    Miki

    November 3, 2020 at 4:11 am #1257851
    Ismael

    Hi,

    Thank you for the update.

    Which version of IE are they using? The theme should be fully compatible with IE11, which is still supported until 2021 and the latest MS Edge browser. Unfortunately, issues might occur on older versions of the browser.

    Best regards,
    Ismael

    November 3, 2020 at 9:24 am #1257904
    Miki

    Hi Ismael,

    I am not sure what version the customers are using, but I tested it on IE 11 and the issue is there.

    Best regards
    Miki

    November 8, 2020 at 3:07 pm #1259114
    Ismael

    Hi,

    Thank you for the update.

    It seems to be an issue with the element positioning. Please try to use this css code to adjust the style of the checkbox label on IE browsers.

    
.avia-msie .avia_ajax_form.av-form-labels-hidden label.input_checkbox_label {
    position: relative;
    top: 0px;
    left: 0px;
}

    Best regards,
    Ismael

    November 9, 2020 at 12:08 pm #1259224
    Miki

    Hi Ismael,

    Yes, this solved it. Thanks a lot. Have a great day.

    Best regards

    Miki

    November 9, 2020 at 7:22 pm #1259352
    Victoria

    Hi Miki,

    Great :)

    We are closing the thread.

    If you need further assistance please let us know in a new one.

    Best regards,
    Victoria

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Internet Explorer’ is closed to new replies.