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  • #1244271

    Hi,

    we are having a problem on:
    https://www.botho-nickel.de/verlobungsringe-hamburg/

    the links to sections when clicking on the buttons: “Termin vereinbaren” link to: /#kontakt section in the more down part of the page.
    On Chrome Desktop view this works.
    On Chrome Mobile view it does not work
    On Chrome Mobile on smartphone it does not work.
    As seen on my test page https://www.botho-nickel.de/test-3
    this feature works on onther pages. sadly not on this. It would be great if you could help me investigating on this to solve this problem.

    Thanks alot and best greetinfs, Arno

    #1244556

    Hey ProgressiveMind,

    What happens if you change the link to #termin only? Just to check if I’ve understood the problem correctly; it’s working on desktop and on actual mobile devices, but not on mobile emulation in a desktop browser?

    Best regards,
    Rikard

    #1244565

    Hi Rikard,
    The link was set to #termin only.
    It’s working on desktop view and not on mobile view.
    haven´t had this error in any other use cases before.
    Please check on your mobile phone or mobile view in dev tools. Once you increase the size of the screen, it works.
    Looking forward for your help.

    Thanks a lot. Arno

    #1244598

    Yes – you are playing with different sections on that to reach the sequence first contact form – than the map.
    Your ID= termin is set to display none on small screens by yourself.
    (done by alb options – screen options ___ im Alb Selber unter Erweitert: Element Sichtbarkeit gesetzt )
    So where should the scroll go to?

    you can reach that reverse order by css only

    @media only screen and (max-width: 767px) {
    	#termin {
    	  display: flex !important;
    	  flex-flow: row wrap;
    	  justify-content: space-between;
    	  align-items: stretch;
    	}
    
    	#termin .flex_cell:nth-of-type(1) {
    	  order: 2;
    	}
    }

    PS: warum ist es einmal in der Mitte platziert, und einmal am Ende?
    Ich würde den “Termin” generell für beide Fälle nach unten nehmen.

    #1244783

    Hi Arno,


    @guenni007
    is right about the section being hidden for mobile, that is likely why it’s not working. Please check the element options to check that you haven’t hidden it from mobile screens in there.

    Best regards,
    Rikard

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