Viewing 19 posts - 31 through 49 (of 49 total)
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  • January 28, 2015 at 11:42 am #386905
    Ismael

    Hey!


    @reederjack5252    : I created a test page with layout pretty close to the website (Rx4Edu.com) but I can’t reproduce the issue. The only difference is, I’m using 3.0.7 while the Rx4Edu.com site is on version 3.0.4. Please try to update the theme.

    Cheers!
    Ismael

    January 28, 2015 at 9:56 pm #387405
    reederjack5252

    Updated the themes on all sites to Enfold 3.0.8. They are all still having the exact same issue. Here’s two:

    January 31, 2015 at 12:05 am #388632
    Andy

    Hi!

    Did you clear browser cache after updating? I can’t see any problems on your screenshots, neither on your websites. I tried with chrome and safari. Please highlight exactly whats going on and maybe it would be best if you do a screencast (video) for us to show the issue. Even better if you use different computers.

    Best regards,
    Andy

    January 31, 2015 at 3:07 am #388674
    reederjack5252

    Hi Andy,

    The problem I’m referring to can be seen in both screenshots. It’s the solid bar directly underneath the layer slider. The parallax section begins directly below the layer slider. The solid color shouldn’t be there, and sometimes isn’t, but most often it’s there until you resize the window. Thanks.

    February 2, 2015 at 6:39 pm #389540
    Elliott

    Hi!

    I’m not seeing it on my end either. Is Chrome updated all the way? If you have any browser extensions installed then try deactivating them and/or reinstalling Chrome to see what happens.

    You said your using a Mac correct? I’m on Windows so perhaps that has something to do with it.

    Best regards,
    Elliott

    • This reply was modified 9 years, 9 months ago by Elliott.
    February 2, 2015 at 7:53 pm #389603
    reederjack5252

    On page 1 of this thread, Devin offered additions to my functions.php file. Those were erased when I updated the theme. Should I re-add those?

    February 3, 2015 at 2:18 am #389808
    reederjack5252

    Here’s the same issue again on another site I just began working on. As you can see from the picture the parallax color section is repeating the background. When I resize the window the problem corrects itself.

    February 3, 2015 at 5:13 am #389831
    mantisjitsu

    Question for the moderators. If all of us individually and privately sent you our configuration info — chrome extension list, etc. — so you could scan and see if there’s any commonality, would that be useful?

    February 5, 2015 at 1:41 pm #391295
    Ismael

    Hi!

    Yes, that would help. Please try this on functions.php:

    add_action('wp_footer', 'ava_fix_parallax', 10);
function ava_fix_parallax(){
?>
<script>
(function($){
	$(window).load(function() {
		var ls = $('.avia-layerslider').length;
		console.log(ls);
		if(ls >= 1) {
			var parallax = $('.av-parallax').height(),
				parent   = $('.av-parallax').parent().height(),
				top      = (parallax - parent) * 1.5;
				
			$('.av-parallax').css('top', '-' + top + 'px');
		}
	});
})(jQuery);
</script>
<?php
}

    This is a temporary fix. Let us know if it helps.

    Regards,
    Ismael

    February 9, 2015 at 8:09 pm #393269
    reederjack5252

    I really do appreciate the effort, but that addition to the functions.php file made the problem much, much worse. Now the problem does not resolve even when resizing the window!

    February 10, 2015 at 7:07 pm #393882
    reederjack5252

    So as I’ve played around with it more. With the above additions to functions.php the issue happens every time, so maybe the consistency will make it easy to troubleshoot from your end. And while the problem doesn’t correct itself when resizing the window (as previously) it does correct itself when you scroll down the page. I hope this helps.

    February 10, 2015 at 8:02 pm #393931
    Ismael

    Hi!

    We modified the code above a little bit and it seems to be applying the negative top margin correctly. Please remove browser cache then reload the page.

    Regards,
    Ismael

    February 11, 2015 at 5:24 am #394125
    reederjack5252

    I really, really wish that had worked. But it didn’t. The problem still persists. Please, help. This issue has been going on since October – that’s 5 months! I’ve purchased four copies of Enfold for various people and this is making me look very, very bad.

    February 11, 2015 at 9:38 am #394158
    Ismael

    Hey!

    Weird.. because the script is working as it should. As you can see the negative top position is being applied correctly.

    Cheers!
    Ismael

    February 12, 2015 at 12:13 am #394778
    reederjack5252

    Here’s what the site looks like now. I’m viewing it on Safari but it also appears the same on Chrome. I am using no extensions on either browser.

    [Also as an aside, every time I submit post to this forum I am redirected to blank browser page that when refreshed takes me back to page 1, with my reply still in the comment field.]

    February 12, 2015 at 1:08 pm #394961
    Ismael

    Hi!

    I flagged the rest of the support team to check the site on their end. If I may ask, what is the screen resolution of your monitor?

    Cheers!
    Ismael

    February 12, 2015 at 3:45 pm #395086
    Yigit

    Hi!

    I just checked your website as well but i could not reproduce it on my end on Safari, Firefox and Chrome on OS X 10.10 and negative margin is being applied just as it does on Ismael’s end – http://i.imgur.com/Lja0riR.jpg

    Regards,
    Yigit

    February 13, 2015 at 5:16 pm #395874
    Elliott

    Hey!

    Checked on my end again but it still looks fine. Windows 8, latest Chrome.

    Best regards,
    Elliott

    February 16, 2015 at 4:45 pm #396798
    filz51

    I face the same problem. It works fine with safari but it occurs randomly in firefox, chrome and opera. on macs and on PC. I’m on Enfold 3.0.8.
    Cheers, filz51

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Viewing 19 posts - 31 through 49 (of 49 total)
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  • The topic ‘intermittent problem with parallax color section since last Enfold update’ is closed to new replies.