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Our website uses Square to process website payments. We have a few ‘purchase’ buttons on our website that should calculate the buyers software purchase (# users x $X per user). This no longer works.
All our plug-ins are up to date but there is a message at the top of WordPress that states “WooCommerce Square requires WooCommerce version 3.0 or higher. Please update WooCommerce to the latest version, or download the minimum required version ”
When I select ‘update to the latest version’, nothing happens. The ‘download the minimum’ link results in an error message.
Could this be the cause of website visitors not being able to make a purchase on our website?
Thanks for any/all help.Hey karthik16,
Thanks for your question and the link to your page, I see that this is a table element with 3 button elements inside, none of these buttons have URLs and I don’t see a custom class added to the buttons to trigger a script.
I would say that a custom script was used to link these buttons to Square but I have not used them before.
I see that you are not using a child theme so my guess is that the custom script was added to the parent theme functions.php and when you updated the file was overwritten and the script was lost.
Do you have an older staging site or testing site were this is still working? If not can you find in your company notes what the script was or where to find the script in the Square documentation?
You will probably need to ask Square support to help you with this because we would not know how to set this up with your payment gateway.Best regards,
Mike
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