Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 11, 2025 at 11:28 am #1491173
    kunzella

    The Avia Page Builder is not working and occurs problems. It’s not possible to create new pages and existing pages getting destroyed after I opened them in the backend. The backend shows code and not the complete blocks… in the frontend complete pages gets empty and show no content anymore….

    November 11, 2025 at 12:32 pm #1491181
    Rikard

    Hey kunzella,

    Which version of the theme are you running?

    Best regards,
    Rikard

    November 11, 2025 at 12:34 pm #1491183
    kunzella

    Hey Rikard,

    5.6.2

    November 11, 2025 at 4:43 pm #1491196
    Rikard

    Hi,

    Could you try updating the theme to the latest version (7.1.3) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

    If you haven’t registered your theme license, then follow this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    November 12, 2025 at 11:10 am #1491233
    kunzella

    Hello.
    None of the described options is working to update the theme.

    “Theme-Aktualisierungen
    Keine Aktualisierung verfügbar. Du verwendest die letzte Version! (5.6.2)”

    Updating failed Das Theme ist auf dem neuesten Stand….

    • This reply was modified 4 weeks ago by kunzella.
    November 12, 2025 at 2:49 pm #1491245
    Rikard

    Hi,

    Please try the Envato Markets plugin instead: https://envato.com/market-plugin/

    Best regards,
    Rikard

    November 12, 2025 at 7:05 pm #1491250
    kunzella

    I updated manually now. but the problem is still existing: sites are looking good in backend. then suddenly html code shows up as textfields – and in the frontend sites are destroyed…. beside that the page builder isn’t shown anymore in the event plugin I am using anymore – and I can’t update the upcoming events… its getting really urgent now.

    • This reply was modified 4 weeks ago by kunzella.
    November 17, 2025 at 6:54 pm #1491418
    Rikard

    Hi,

    Sorry for the late reply. Where can we see the actual problem on your site? You can post WordPress login details in private.

    Best regards,
    Rikard

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