Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 15, 2016 at 9:06 pm #661531
    jonahmoshammer

    Hello, I am having trouble installing the Enfold theme to my wordpress. I have located the enfold.zip file but it has been uploading for 30 min. I use a mac book pro computer has a lot of space on it and usually runs very quickly. I was told that you could install it for me after posting about this problem on themeforest. “If you would like us to install it for you, please start a thread on our support forum – https://kriesi.at/support/ :)”

    Please let me know how I can assist you in installing this theme.

    July 15, 2016 at 9:08 pm #661533
    Yigit

    Hey jonahmoshammer!

    Can you please post FTP credentials here privately as well?
    Also, please upload the latest version of enfold.zip file on your server and tell us where :)

    Regards,
    Yigit

    July 15, 2016 at 11:00 pm #661558
    jonahmoshammer

    Hi!

    The login credentials are below. However, I am unsure how to tell where the enfold.zip file is on my server. I store it on my desktop in a folder called “Website Info”. Sorry for my lack of knowledge on this topic.

    Jonah

    July 18, 2016 at 2:39 pm #661997
    Yigit

    Hi,

    Do you have access to cPanel? I tried installing the theme via FTP but not all files are being transferred. Also, have you contacted your hosting provider regarding the issue?

    Best regards,
    Yigit

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