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Viewing 15 posts - 1 through 15 (of 15 total)
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  • March 19, 2015 at 1:23 am #414068
    franniesplace2

    Hi,

    I’m trying to install the child theme as per your download and I’m getting an error message in worpress/appearance/themes saying:

    The following themes are installed but incomplete. Themes must have a stylesheet and a template.
    enfold child The parent theme is missing. Please install the “enfold” parent theme.

    I have a working and active enfold theme installed and the title is exactly the same in the style.css file so from what I gather it should be correctly pointing to the parent template.

    I’ve tried deleting the file in my cPanel file manager and then re-extracting it directly from the zip file, but the same thing keeps happening.

    Any ideas?
    Thanks

    March 19, 2015 at 2:10 pm #414377
    Ismael

    Hey Frannie!

    Thank you for using Enfold.

    Please provide a link to the website. We would like to check it. Edit the style.css file, make sure that the Template name is the same as the folder name of the parent theme:

    Template: enfold

    Regards,
    Ismael

    April 29, 2017 at 5:04 pm #785025
    tivo_designs

    Hi there,

    I am having the same problem and from what I can see, the style sheet for my template matches up with the child theme style sheet. Site is provided below.

    Thank you!

    May 1, 2017 at 7:22 am #785546
    Rikard

    Hi,

    Thanks for the details though they are not working, could you check and verify please?

    Did you download your child theme here? http://kriesi.at/documentation/enfold/downloads/

    Best regards,
    Rikard

    May 1, 2017 at 7:22 pm #785923
    Green Beans Creative

    hi! i’m also having this problem… added child theme, had no problem with it until today. everything looks right from my end in the wp content folders. login info below…

    thanks!

    May 1, 2017 at 10:50 pm #786011
    tivo_designs

    Hey Rikard,

    I had to change the PW bc the client was having issues. New info below:

    May 2, 2017 at 5:38 am #786126
    Rikard

    Hi,

    Thanks for that, I deleted the broken child theme. Could you try to download a copy from the link I sent and upload it again please?

    Best regards,
    Rikard

    May 2, 2017 at 5:40 am #786127
    Rikard

    Hi @greenbeansdesign,

    Could you try to delete your child theme and upload a copy from the link I sent please?

    Best regards,
    Rikard

    May 4, 2017 at 5:52 pm #787972
    tivo_designs

    Hi Rikard,

    I downloaded the child theme from the link you provided and am still getting the same issue. Please advise.

    Thank you!

    May 7, 2017 at 5:11 pm #789108
    Victoria

    Hi @greenbeansdesign,

    Do you still need help with this issue? I checked your website, looks like you got it working?

    If you need further assistance please let us know.
    Best regards,
    Victoria

    May 7, 2017 at 5:23 pm #789112
    Victoria

    Hi tivo_designs,

    Your enfold folder is not named just enfold, that’s why the child theme is not working. Please rename it to “enfold” and let us know how it worked out for you.

    Best regards,
    Victoria

    May 7, 2017 at 7:04 pm #789139
    tivo_designs

    Ah! Yes, when I downloaded the parent theme, it was labeled Enfold 4.0. Fixed the issue, thank you!

    May 8, 2017 at 4:23 am #789286
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    June 30, 2019 at 10:13 am #1114575
    arthurepassa

    Hi all,

    Please I want to install the child theme as well.
    Perent theme is active right now. Should I just hit activate to child theme? Or should I first deactivate the parent theme first?

    What is the right way to do it, to avoid my site to crash. it happened before when I tried this..
    Please help?

    June 30, 2019 at 7:59 pm #1114671
    Victoria

    Hi arthurepassa,

    You can activate the child theme. If the site crashes, can you please check server log for error?

    Best regards,
    Victoria

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