installation problem and expired link - Support | Kriesi.at

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June 26, 2020 at 11:39 pm #1225995
MantrAle
Participant
Hi,I have bought a theme and when I install it on wordpress 5.4.2. the link results expired. I tried to instal the plug-in https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/ but it dosn’t work. Please help me. Thank you. Alessio

purchase code 9e82493a-743e-4e2d-9e30-5c9f87d9ba14
- This topic was modified 5 years, 1 month ago by MantrAle.
June 27, 2020 at 12:07 am #1226002
Nikko
Inactive Moderator
Hey MantrAle,

Are you using godaddy?
Maybe the solution on this post would help: https://ph.godaddy.com/community/Managing-WordPress/Wordpress-theme-upload-error-quot-The-link-you-followed-has/td-p/101292
Make these changes in PHP Options to correct:
```
max_execution_time   180
memory_limit   512M or your highest available
post_max_size  32M
upload_max_filesize   64M
```
Best regards,
Nikko
June 27, 2020 at 11:35 pm #1226146

MantrAle
Participant

Hi Nikko,
I don’t use Godaddy, what do I do?.

June 29, 2020 at 12:57 am #1226255

Nikko
Inactive Moderator

Hi MantrAle,

I have checked your site and it seems you have already installed Enfold (latest version).
I believe you have already resolved this, let us know if you need further assistance.

Best regards,
Nikko

June 29, 2020 at 2:31 am #1226272

MantrAle
Participant

Hi Nikko,
I installed the PHP specifications that you sent me.
As you have seen, everything works!
Thank’s for your support.

Best regards,
MantrAle

June 29, 2020 at 3:28 am #1226280

Nikko
Inactive Moderator

Hi MantrAle,

I’m glad that it helped :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko
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