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Posts
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Goodmorning,
I can’t install the theme I just bought from u
I downloaded the theme with the option WP file only, then I upload the theme selecting the whole folder and then WP says
Unable to find End of Central Dir Record signatureHope u can help me soon,
Thank u
Alessandra
Hey Alessandra,
Can you try to download it again (the file might have been corrupted) based on the error that appears.
Best regards,
NikkoHey Nikko,I already tried to do that several times, also deleting the old downloads and repeating the whole operation but I always see that error
Hi,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please upload the file you are using to somewhere where we can access it.
Best regards,
RikardHi again,
I’m sorry for my several questions but I’m often having problems that I can’t solve neither with tutorial or forums
I’m editing a page of my website on WP and randomly some elements just disappear without a reason and I can’t go on with my work
Hope u can help me soon
Best regards,
Alessandra
Hi Alessandra,
Which version of php are you running?
Please check the values in your config for these:
https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/#post-798773If you need further assistance please let us know.
Best regards,
VictoriaHi,
I’m sorry but I’m using WP for the first time and I’m not that expert,
can u please tell me where I can see which is my php version?
And after that I should add the values of the link u sent me?Thank u for the patience,
Best reguards,
Alessandra
Hi Alessandra,
Here is some info on how to do it:
https://codex.wordpress.org/Finding_Server_InfoBest regards,
VictoriaHi Victoria,
u are really nice and patience,
could you please tell me how can I upgrade to php7?Best regards,
Alessandra
Hi,
I uploaded the php at php7 as u told me but I still got problems…it’s 3 days that I can’t go on in my workHope u will give me a solution soon,
Best regards,
Alessandra
Hi Alessandra,
You can ask your web host to do the upgrade, you can see some tips here: https://wpengine.com/resources/upgrading-to-php-7/
Best regards,
Nikko
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