Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #922777
    Alan
    Guest

    Hi Kriesi I have just installed your Enfold theme (which is an excellent theme for my ecommerce site). However I had a WordPress problem and used Advanced WordPress Reset plugin to reset the site. After resetting everything worked fine in Dashboard view but when I try and View the site (http://testsite-adb.com) all I get is a blank screen? I tried other themes and they work fine. Please can you help? Best Alan

    #922860

    Hey Alan,

    Thanks for contacting us!

    We would like to inform you that we only provide support to our registered users.

    You can register to our support forum here – https://kriesi.at/support/register/ and then start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post.

    Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com or Dropbox public folder and attach the links in your posts :)

    Best regards,
    Yigit

    #922903
    Alan
    Guest

    Hi I have now registered. Would appreciate an answer to:
    Hi Kriesi I have just installed your Enfold theme (which is an excellent theme for my ecommerce site). However I had a WordPress problem and used Advanced WordPress Reset plugin to reset the site. After resetting everything worked fine in Dashboard view but when I try and View the site (http://testsite-adb.com) all I get is a blank screen? I tried other themes and they work fine. Please can you help? Best Alan

    #922934

    Hey,

    Please upgrade PHP version to minimum 5.6 or replace the content of header.php file with this one – https://pastebin.com/yp2fxsaz

    Best regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.