-
Posts
-
I am having trouble installing Enfold on a dev server (A2 Hosting VPS).
Initial troubleshooting = A2 misconfiged servfer during PHP switcher app install, that was corrected.
Can install other themes (by uploading)
When I try uploading Enfold (enfold install only files) I get a WP error: Are you sure you want to do this? and a link Try Again (which fails)
This was the original error that started me down the road of troubleshooting. The server issues should be fixed and I tested, still getting this issue.I have a screen shot but not sure if how to upload.
Hey Mike,
That error message usually appears when you are trying to upload the wrong zip file, did you unzip the package on your local machine first to check if the zip you are using is the correct one?
Best regards,
RikardI am having the same problem, uploading enfold.zip which was inside the originally zipped file. Is that the right file? if not which is?
Hi Rikard,
Thanks for the reply. I am sure of the file as it works on 3 other hosts. Just on a A2 vps is this happening.
Uploading the unzipped theme files works fine. May be the vps but host techs have taken as far as they are willing to.
Mike
are you sure they are not making it deliberately difficult to install so we’ll pay the extra $50 for installation help? Right now I want my money back for the theme…
@delvalsol, I just logged in to your site and Enfold was installed, and I activated with no issue. Hope this helps :)
@samdive, enfold.zip is the right one, if your still having issues please include a admin login in the private content area and a dropbox or Google drive link to your enfold.zip so we can take a closer look.Best regards,
Mike
- You must be logged in to reply to this topic.