Viewing 15 posts - 31 through 45 (of 45 total)
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  • #585453

    Andy,

    I don’t know what to say. I have been struggling to get you to see things which are plainly obvious to me. The first several posts of this topic were me just trying to get you to see what I am seeing. There are several screenshots below clearly showing why the problem is.

    I appreciate your help Andy, but in more than one topic, we struggle with basic communication. When other support reps answer my posts, I have no problem. I think at this point, it would be best if you would please forward this request, other existing requests and future requests to another support representative.

    I do appreciate your help, but we are not working well together. I don’t know what else to do.

    None of the screenshots below happen until we add the last CSS you gave me.
    The uneven spacing does not occur until we add the last CSS.
    BUT, without the last CSS the instagram thumbnails are not perfectly sized.

    Thank you,

    Jas

    #585460

    Hey!

    thank you, finally some screenshots where I can see the issue clearly.

    Try this code in Quick CSS field:

    .av-instagram-item {
    width: 80px;
    }
    

    adjust width value depending on your image size.

    Best regards,
    Andy

    #585471

    The last screenshot was just a blown up repost of your screenshot, where the problem was clearly visible.

    Please clarify something for me. Am I adding the above CSS or am I replacing existing CSS? Please be specific so I know what will solve this issue.

    Thank you,

    Jas

    #585477

    Hey!

    if you already got this css code inside your Quick CSS field then replace it with the old one.

    Best regards,
    Andy

    #585481

    Andy,

    I’m very sorry. I don’t understand your english. You saying “this” and “it” and then you are telling me above to replace new CSS with old CSS. “replace it with the old one.” why would I replace new CSS with old CSS? Wouldn’t it be the other way around?

    Here is what I have now. Please copy and paste the parts I need and I will delete the rest. Thank you.

    .av-instagram-pics.av-instagram-size-thumbnail {
        width: 70%;
        padding-top: 12px !important;
    }
    
    .av-instagram-item {
        padding: 1px;
    }
    
    .av-instagram-item:hover a {
        opacity: .5;
    } /*instagram hover effect*/
    
    .widget-easy-twitter-feed-widget-container .row {
        margin-bottom: 0;
    }
    
    .av-instagram-pics.av-instagram-size-thumbnail a.lightbox-added {
    width: 80px;
    height: 80px;
    }
    
    @media only screen 
      and (min-width: 414px) 
      and (max-width: 736px) {
    .av-instagram-pics.av-instagram-size-thumbnail a.lightbox-added {
    width: 80px;
    height: 80px;
    }}
    #585483

    Hi!

    yes you are right. Replace my code only if you already got it inside your quick css field.

    Be aware that normally we don’t provide customizations of the theme, as this is something which is out of our support scope as written in our support policy. Make our job easy, so we are willing to assist you even if you are asking us to customize things for you which are out of support scope. Feel free to hire a freelance developer if you need any further customization of the theme.

    Best regards,
    Andy

    #585498

    1. This instagram plugin has a code problem and I helped you by reporting this bug. This is not me requesting a custom theme. As you can see > You thanked me earlier for pointing it out to you here..
    #post-583517
    “wow would have never seen this issue. Thanks for making us aware about it. Regards,
    Andy”

    2. I now have this CSS. I needed both to sort of solve some of the issues. If you go to the site (which I have included below) you will see when you resize it is still a problem slightly. The thumbnails become misaligned.

    .av-instagram-pics.av-instagram-size-thumbnail a.lightbox-added {
    width: 80px;
    height: 80px;
    }

    and

    .av-instagram-item {
    width: 80px;
    }

    3. I or my clients which I have brought to Kriesi have bought 20+ themes. It is a significant investment. I’ll be happy to assist with making your job easier Andy and include links repeatedly in the private content area. Usually this has not been a problem in the past. This topic was to fix a problem with the code in the Instagram plugin.

    #585992

    Hey!

    you are using this code which is causing the issue:

    .av-instagram-pics.av-instagram-size-thumbnail {
    width: 70%;
    }
    

    replace it with the correct value:

    .av-instagram-pics.av-instagram-size-thumbnail {
    width: 240px;
    }
    

    Regards,
    Andy

    #586003

    It makes the blocks worse unfortunately. See screenshots.

    These thumbnails do not want to be the same size.

    I left the last CSS you gave me on the page.

    #586028

    Hi!

    add a max-width value to my previous code then it should be fine finally:

    .av-instagram-pics.av-instagram-size-thumbnail a.lightbox-added {
    max-width: 80px;
    }
    

    Regards,
    Andy

    #586046

    Hmm. Looks ok but now the thumbnails are running together. see below

    #586090

    Hey!

    .av-instagram-item {
    width: 81px;
    }
    

    Cheers!
    Andy

    #586142

    Thanks I changed it to

    .av-instagram-item {
    width: 81px;
    }

    It’s still not perfect but it’s close enough.

    If you would please have Christian look into fixing this Instagram plugin, I’m sure all the users would appreciate it. I’m happy to have helped find this bug. I’m sure you can use some of this experience to fix the problem for future releases.

    Lets close this topic.

    Thank you,

    Jas

    #589434

    Hey Jasmer!

    As far as i understand, you would like to look further into this issue. Since this thread looks complicated, do you mind starting a new one and clearly explaining the issue and attaching screenshots, links so we can make sure to understand it correctly?

    Cheers!
    Yigit

    #589640

    I might :) It is very close now so, if I start a new topic, I will tag you in the post. If there is a certain way I should tag you please let me know. You can put those directions in private content if you like.

    You can close this topic.

    Thank you!

Viewing 15 posts - 31 through 45 (of 45 total)
  • The topic ‘Instagram Widget Not Recognizing Column and Photos settings’ is closed to new replies.