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  • September 26, 2019 at 9:47 pm #1142503
    designyvr

    Hi,

    I’m getting the following error, after having set up the Instagram widget:
    _______
    INSTAGRAM
    Only visible for admins:

    Instagram has returned invalid data.

    No images available at the moment
    _______

    This is in the footer. I have the latest version of Enfold installed. Is there a fix for this?

    Thank you!

    September 27, 2019 at 11:56 am #1142708
    marcusss

    Same issue here, also newest Enfold version 4.6.2

    September 30, 2019 at 4:29 pm #1143410
    Nikko

    Hi,

    We apologize for the delayed response.
    We have already submitted a ticket with this issue but atm we still could not identify what’s causing this issue on some users.
    For now, the temporary solution I could recommend is to use an instagram plugin.
    We apologize for the inconvenience. :(

    Best regards,
    Nikko

    September 30, 2019 at 7:23 pm #1143477
    designyvr

    Thank you for confirming NIkko.

    October 1, 2019 at 12:32 am #1143525
    Nikko

    Hi designyvr,

    Thanks as well for your understanding. :)

    Best regards,
    Nikko

    October 28, 2019 at 2:42 pm #1151762
    marcusss

    Any update on this ?

    Thanks

    October 28, 2019 at 3:16 pm #1151776
    Nikko

    Hi marcusss,

    Unfortunately there’s no update for this issue yet :(
    For now, the temporary solution I could recommend is to use an instagram plugin.

    Best regards,
    Nikko

    April 22, 2020 at 6:29 pm #1206307
    mkamir

    Hello, I know it’s an old issue and there are solutions, but I was wondering if this was resolved? Thanks.

    April 22, 2020 at 7:00 pm #1206324
    Nikko

    Hi mkamir,

    Please refer to Yigit’s answer on this thread: https://kriesi.at/support/topic/instagram-widget-8/#post-1201545
    Hope it helps :)

    Best regards,
    Nikko

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