Instagram not working - Support | Kriesi.at

Tagged: instagram

Viewing 7 posts - 1 through 7 (of 7 total)

Author

Posts
January 19, 2018 at 5:12 am #899474

AusWeb
Participant

Hi there, Instagram images have stopped loading. Site is up to date – how can we fix this please?

January 19, 2018 at 6:15 am #899509

John Torvik
Inactive Moderator

Hey xansdesign,

Please, check if there are any plugin conflict disabling all and enabling one by one, if the issue persists, provide us the WP credentials.

Best regards,
John Torvik

January 19, 2018 at 7:27 am #899543

mariqj
Participant

Hi, I am having exactly the same issue, after checking the browser console I see 403 for each one of the Instagram images, if I go and copy the image url and try to open it in the browser it says “Invalid URL signature”.

Thanks!

January 19, 2018 at 7:33 am #899544

mariqj
Participant

BTW, I found this, maybe it will help:

https://github.com/stevenschobert/instafeed.js/issues/549
https://github.com/stevenschobert/instafeed.js/issues/550

January 20, 2018 at 6:20 am #899994

Rikard
Keymaster

Hi,

Thanks for sharing, though this should be fixed in the latest version of the theme (4.2.1), please try updating to that: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

January 22, 2018 at 12:47 am #900518

AusWeb
Participant

Hi, no the Instagram still isn’t working. Disabling plugins didn;t help. Any other ideas?

January 22, 2018 at 5:09 am #900578
Victoria
Inactive Moderator
Hi xansdesign,

~~Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?~~
Actually, the images are there

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria
- This reply was modified 6 years, 10 months ago by Victoria.
Author

Posts

Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.