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I put right instagram account to the blank but it shows not working any more please. let me know what to do
Thanks.Hey ngavy,
It looks like you have two instagram widgets? I’m guessing the theme widget is the one which is not working? If so then please post admin login details in private so that we can have a closer look.
Best regards,
RikardI took off one of two Instagram. and still not working properly even one has. check it out for me. Thanks.
Hi,
I would like to debug the issue but I can’t modify the theme files via Appearance > Editor panel. I get an error. Please provide the FTP details in the private field so that we could test the widget.
The same account works when I use it on a widget in my local installation, so a plugin is probably causing the issue.
Screenshot: https://imgur.com/a/qI7KYsF
Best regards,
Ismaelyour screenshot also didn’t show the latest pictures. you could check it out if you want via (https://www.instagram.com/ngavy_coffee/?hl=ko).
I am adding FTP details please see and let us know the matter.
Thanks.
Seongjin
Hi,
Thanks for the update.
Those were the latest pictures when I uploaded the screenshot (July 30, 2018). We did found out that there is indeed a bug in the widget but we’re still not sure what’s causing it. These are the test results.
– Using your instagram account on our local installation works.
– Using your instagram account on another host works.
– Using the test account @jamie_fashion on your server also works.According to those tests, there’s something in the server, a configuration, that’s causing the widget not to work properly. Unfortunately, we have no idea what it is.
You may need to use the following plugin in place of the theme’s widget, temporarily.
// https://wordpress.org/plugins/instagram-feed/
Best regards,
Ismael
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