Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 18, 2019 at 5:00 am #1092240
    greentea05

    Hi,

    Instagram embed code can’t be embedded in the text block.
    It is shown in preview mode before save the page, but after save it, the code is disappear from the text block.
    I provided the link and login info in private content box below.
    Please check it.

    Thank you

    April 20, 2019 at 9:18 pm #1092976
    michaelH

    Hi

    I can’t see what you added to the private content, but:
    a) A text block will probably escape your Instagram embedding code I guess, means it will just ignore it.
    b) Just use the plugin Instagram Feed, it’s super easy to use and works perfectly.

    Cheers and I hope this helps,
    Michael

    April 22, 2019 at 5:38 am #1093235
    Ismael

    Hi,

    Thank you for using Enfold.

    Have you tried it on a code block element instead? You can also use the theme’s Instagram widget. Add it in a page using the Widget Area element.

    Thank you for the suggestion @michaelH.

    Best regards,
    Ismael

    April 23, 2019 at 10:47 am #1093613
    greentea05

    Hi,

    Thank you for you input.
    A code block works perfectly!

    Thanks

    Tomo

    April 23, 2019 at 11:32 am #1093624
    greentea05

    Hi,

    it worked fine but after I added instagram photo many times, same problem happened…
    Do you have any idea?

    Thanks,

    Tomo

    April 24, 2019 at 7:08 am #1093881
    Basilis

    Hi,

    What do you mean added Instagram Photo many times?
    You mean after you updated your Instagram account?

    Best regards,
    Basilis

    April 24, 2019 at 9:24 am #1093897
    greentea05

    Hi,

    No. I mean after I embedded Instagram code in pages many times.
    After several hours after the problem happened, it works properly.
    I’m not sure when it happens…

    April 25, 2019 at 3:23 am #1094263
    Ismael

    Hi,

    Thanks for the update.

    Where did you add the instagram widget in the page? Please provide a screenshot of the area or section using imgur or dropbox. Do you see any errors or notification?

    Best regards,
    Ismael

    April 26, 2019 at 4:58 am #1094612
    greentea05

    Hi,

    Please see the screenshot.
    https://www.dropbox.com/s/kt8lx6szpvm5pmu/ss.jpg?dl=0

    If I check the page on preview mode, it is shown correctly.
    I am creating many pages like this. The problem doesn’t happen on some page but it happen on some page.
    There is no error and notification when it happen.

    April 26, 2019 at 7:36 am #1094630
    Ismael

    Hi,

    The instagram widget is displaying properly on our end. We don’t know why the builder removes the embedded code on update but based on our experience, it is usualy cause by broken markup or html. You should try this plugin instead.

    // https://wordpress.org/plugins/instagram-feed/

    Best regards,
    Ismael

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