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Hello,
I’m not able to use or see the Insert Media Shortcode anylonger. Was this part of the changelog? Was hoping to add videos with that shortcode to my testimonial page.
Any advice?
What I’m currently seeing:
http://taphousemedia.com/wp-content/uploads/2017/05/Screen-Shot-2017-05-19-at-3.46.12-PM.png
What used to be there:
http://taphousemedia.com/wp-content/uploads/2017/05/Screen-Shot-2017-05-19-at-3.46.37-PM.png
Theme is updated.
Hey KellyKilgallon,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
I disabled all the plugins and used it and it was working fine
I am not sure which one might be causing issuesBest regards,
BasilisI disabled all the plugins as well and it still didn’t work. I’m trying to use the Media Elements shortcode in pages:
Deactivated plugins: http://taphousemedia.com/wp-content/uploads/2017/05/plugin001.png
Tried to use the Media Elements shortcode in pages:
http://taphousemedia.com/wp-content/uploads/2017/05/Screen-Shot-2017-05-22-at-7.56.04-PM.pngThe option is still not there. Any advice?
Hi,
Thanks for the feedback. I can see what you are seeing on my end too, but I don’t see why you have to use the shortcode since you have all the elements available to you from the Builder? Or maybe I’m missing the point here?
Best regards,
RikardThe issue is that I want to be able to use those shortcodes in a Text Block (from the builder) but now I’m not able to, as where a few weeks ago I was. I add a lot of video tutorials to my page within a Text Block with the media element shortcode and now I’m not able to. It was a good function to use – how did it just disappear?
Thanks.
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