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  • June 28, 2023 at 4:51 pm #1411966
    sabra
    Guest

    Hi there,

    I inherited a website with this theme. I did not build the site but am now maintaining it.

    I am experiencing an error:
    Warning: include(/home/customer/www/terrieschauer.com/public_html/wp-content/uploads/avia_fonts/fontello/charmap.php): failed to open stream: No such file or directory in /home/customer/www/terrieschauer.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-font-manager.php on line 477

    How do I get support for this?
    Do I buy the enfold theme through theme forest and then I can register and get help?

    Thank you,
    Sabra

    June 28, 2023 at 7:35 pm #1411988
    Rikard

    Hi Sabra,

    That is correct, if you can’t access the Themeforest account which was used to purchase your license, then it would be a good idea to purchase a license that you have control over. After you have purchase a theme license, then you can register on the support forum.

    Also please follow this in order to register your theme, and to get updates: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

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