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November 9, 2016 at 7:48 pm #710416
We have a problem, we have the latest version of WordPress and the latest version of the ENFOLD template. The problem we have, is that when creating a page, and giving the button update, suddenly everything disappears or much of the content.
They can help us? thanks to all.
November 10, 2016 at 12:20 pm #710666Hey carmor24,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please specify on what page you are having this problem and what you are trying to add/edit.
Best regards,
RikardNovember 10, 2016 at 12:24 pm #710670Hello,
We have bought the ENFOLD template and we have wordpress to the latest version, the problem we have is that when we are editing a page, when we give the update button, the information disappears and there is no way to create the page.
Could you help us on this? Thank you very much and greetings.
November 10, 2016 at 4:00 pm #710793Hi!
Can you please disable IP restriction temporarily so we can look into it? :)
Best regards,
YigitNovember 11, 2016 at 11:10 am #711063Hello,
You have already disabled it. Sorry for bothering you. Thank you.
November 13, 2016 at 7:54 pm #711675Hello,
Do you know anything about solving the problem? Thank you very much and I await your response.
November 14, 2016 at 4:53 am #711754Hi,
Thanks for the info, when that happens it’s likely due to open HTML markup which breaks the builder and you have some open markup in the Special Heading element on the page:
<span style="color: #4f628c;">PROGRAMA CONSTRUYE TU FUTURO PROFESIONAL2Try changing it to this instead:
<span style="color: #4f628c;">PROGRAMA CONSTRUYE TU FUTURO PROFESIONAL2</span>Or simply remove the markup and it should start working after that.
Best regards,
Rikard -
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