Viewing 11 posts - 1 through 11 (of 11 total)
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  • #188376

    In media elements when we want to add gallery any image the pop up window is not opening.
    just follow the steps:
    go to media elements
    2) add gallery
    3)click edit on gallery
    4)click on add/edit gallery
    5)the popup window is not opening

    From 1 month we are coordinating but still the problem persist
    so request you to solve it ASAP.

    #189657

    Hi,

    Can you create an administrator account and post it here as a private reply?

    Regards,
    Josue

    #190068
    This reply has been marked as private.
    #190138

    Hi!

    I re-checked your installation and there is no an error even when not inside a post/page editor coming from WordPress itself. Previously I had no issues adding in media content but now I am.

    So first thing to re-try would be to deactivate all currently active plugins to make sure there isn’t a conflict there. With everything deactivated, if you are still getting issues let us know and we can log in and check it again.

    Edit: If you can also try switching to one of the default themes – either twenty twelve or twenty thirdteen – and trying to insert media we can quickly see if its a theme issue or a plugin/WordPress issue.

    Secondary Edit: Peter took a look as well and it seems as though there is something else at play attempting to compress your admin side scripts/css. If the issue happens even with all plugins disabled, contact your hosting provider and see what server side scripts or software they have in place to compress WordPress’s admin.

    Best regards,
    Devin

    • This reply was modified 11 years ago by Devin.
    #192905
    This reply has been marked as private.
    #193418
    This reply has been marked as private.
    #193527

    Hi!

    Contact Form 7 may fit your needs: http://wordpress.org/plugins/contact-form-7/

    Cheers!
    Josue

    #193885
    This reply has been marked as private.
    #193937

    Hi!

    Does it happens if you have the Default theme activated? it looks like it’s a server issue rather than a theme one.

    Best regards,
    Josue

    #194356
    This reply has been marked as private.
    #194479

    Hi!

    Well, if you want something more advanced than CF7, you could try Gravity Forms (which have full theme support).

    Regards,
    Josue

Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘In enfold theme Gallery is not working when we want to add any images.’ is closed to new replies.