Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • October 12, 2016 at 3:12 pm #698331
    wbc2016

    Hi,

    we have problem with advance layerslider because not working edit-timeline. All layers are in the same start, end and duration period and it is not posible to edit and change it.

    What is wrong? Did we make it something wrong or is problem in code?

    Below is link to picture, that you see what we mean: http://www4.slikomat.com/13/1012/99f-b65458.png

    Thank you.

    October 12, 2016 at 4:18 pm #698378
    Yigit

    Hey wbc2016,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    October 12, 2016 at 5:53 pm #698440
    wbc2016

    Hi,

    OK, you have all data in private content. Yes you have permision to deactivate pluginc if necessary.

    Thank you.

    October 14, 2016 at 5:06 pm #699222
    wbc2016

    Hi, is it something new about this problem?

    October 16, 2016 at 2:41 pm #699606
    Rikard

    Hi,

    Sorry for the late reply. There is a .htaccess login prompt before the login page, could you post those details as well please?

    Regards,
    Rikard

    October 17, 2016 at 9:40 am #699850
    wbc2016

    Hi,

    Hmm, i am not sure what exact do you need regarding .htaccess login. Can you help me with this?

    BTW: I try to login with these data which i send you and work ok.

    Thank you,
    Bostjan

    October 17, 2016 at 1:08 pm #699951
    Yigit

    Hi,

    Please see screenshot in private content field. We need those logins as well :)

    Best regards,
    Yigit

    October 17, 2016 at 2:34 pm #700028
    wbc2016

    Hi,

    Hmm, i check it, but i dont know what is this. How can we setup this authentication?

    Do we need to setup this somwhere in wordpress? Maybe somwhere by users?

    Thank you,
    Bostjan

    October 18, 2016 at 3:53 pm #700708
    Rikard

    Hi,

    That password is set in either in the .htaccess file which you can find on your server using FTP software, or via admin software like cPanel, you should be able to get the login details from your hosting provider otherwise, could you check with them if you can’t find it yourself?

    Thanks,
    Rikard

    October 24, 2016 at 4:13 pm #703340
    wbc2016

    Hi Rikard,

    Finaly we get answer from our hosting provider. They asking if you think for FTP acount?

    In private content is data from FTP which they give us. Is this ok?

    Thank you.

    October 27, 2016 at 6:58 am #704678
    Ismael

    Hi,

    We accessed the files via FTP and edited the .htaccess file but the htaccess authentication is not defined. This is the only content of the .htaccess file. 

    # BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

    // http://www.htaccesstools.com/articles/password-protection/

    Please ask your hosting provider where to find the login details.

    Best regards,
    Ismael

    October 27, 2016 at 1:36 pm #704814
    wbc2016

    Hmm, complicate. I just send to our hosting provider and we waitng on their answer.

    Why you canot check it if you have login username and pasword for wordpress and also FTP username and pasword?

    Isnt .htaccess from wordrpress file? Where you can setup login details for .htaccess?

    Thank you.

    October 27, 2016 at 4:13 pm #704910
    wbc2016

    We just get answer from our hosting provider. They told that is not other option like FTP or ADMIN in wordpress.

    What now? Is it not posible to do this with FTP or ADMIN in wordpres?

    Thank you.

    October 31, 2016 at 7:29 pm #706426
    Andy

    Hi,

    this has nothing to do with FTP, nor with WordPress. Please search about htaccess login and when done then provide us the login details. Ask your hosting provider for help. We can’t help you with this, as it has nothing to do with the theme.

    Best regards,
    Andy

    November 3, 2016 at 10:00 am #707649
    wbc2016

    Hi,

    Below is answer from our hosting provider. Please check if this is ok.

    login option with login credentials “uporabnik/uporabnik” aren’t defined in local .htaccess, this is set globally on server for all domains. Maybe you can add local .htaccess to /wp-admin to skip auth. login.
    Put this in the .htaccess file in /wp-admin directory:

    <Files wp-login.php>
    Allow From All
    </Files>

    That’s the only why to get to wp-admin control page.

    Auth. login is here because of security.

    November 4, 2016 at 3:06 pm #708207
    Andy

    Hi,

    so finally I can login. Thanks for the right credentials finally :).

    So I checked your LayerSlider but it seems to work as expected. As far as I know it’s not possible in LayerSlider to control timeline, it just shows what you have set. You can make your settings when clicking on “Layer options->Transition” for each layer.

    For more information about LayerSlider check out their FAQ: https://support.kreaturamedia.com/faq/

    Best regards,
    Andy

    November 9, 2016 at 1:41 pm #710208
    wbc2016

    OK, thank you.

    November 10, 2016 at 5:31 am #710533
    Rikard

    Hi,

    No problem, we’ll keep the thread open in case you should need any further help from us.

    Best regards,
    Rikard

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