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  • May 1, 2020 at 3:22 pm #1208849
    brotrevor

    I can’t get any demo data to import. I have tried to search other issues and do the recommendations found here such as editing phprc.ini to increase memory size, and turn on fopen etc.

    Manual import with xml does the exact same thing

    I use dreamhost for my hosting provider.

    Private content has my domain, php info link, and the error produced by my error logs after every attempt.

    May 1, 2020 at 3:38 pm #1208852
    robjherronmfw

    Hi brotrevor, I have literally just put a post saying the same thing. Maybe it’s a problem on their end. Hopefully someone will reply soon.

    May 3, 2020 at 2:59 am #1209204
    Mike

    Hi,

    @brotrevor     I tried to login to your site and ftp, but the info given didn’t work, please check.
    Which demo did you want, the construction demo?

    Best regards,
    Mike

    May 3, 2020 at 3:29 am #1209206
    brotrevor

    Yes, I would like the construction theme. I would like to know what to do however to have this fixed. I want to continue purchasing and using this theme for subsequent clients, but having someone manually create the settings for the demos I’d like to modify is not a long term solution.

    May 3, 2020 at 4:33 am #1209213
    Mike

    Hi,
    Some “managed wordpress” hosting have stricter security than regular hosts and block parts of the demo import, but it also seems to be different settings for different hosts, I have not been able to reproduce it consistently, so it’s hard to say the exact steps you will need to take. The dev team has been working on a new importer which should solve this issue.
    I have installed the different demos to my live testing site and to my localhost almost daily and have never had an issue.
    I have uploaded all of the demo images to your /uploads/ folder and edited your demo import file (/enfold/includes/admin/demo_files/construction.xml) to point to those images so you will be importing from your own site.
    But I don’t have an admin login to run the import, so please reset your site with this plugin and then run the demo import.

    Best regards,
    Mike

    May 3, 2020 at 1:55 pm #1209276
    brotrevor

    Thank you, that worked now.

    Do you have an idea of the dev team timeline on the new import?

    I’m assuming what you did was a copy/replace on the links to external data in the xml file? So if I were to try this again, I could find all images necessary in the xml file, download, put in uploads, copy/replace in the xml and rerun the import?

    Thanks.

    May 3, 2020 at 2:12 pm #1209279
    Mike

    Hi,
    Glad to hear this helped, sorry I only know they are working on it. You are correct about what I did and you should be able to reproduce it if you need to.
    If you ever find out which settings your server needs to allow the import of the images, please share.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    May 3, 2020 at 2:38 pm #1209284
    brotrevor

    I’ll reach out to dreamhost support to see what they can tell me.

    Thank you for your assistance. You may close this one.

    May 3, 2020 at 3:18 pm #1209287
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Importing Didn't Work – Import Demo files (all demos)’ is closed to new replies.