Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 30, 2016 at 12:53 am #666728
    Borissimo

    Hey there,

    When I import an image, the original is sharper than the imported one :-S And I’m trying to import images for my slider, but they’re not sharp enough now :-S
    Can you give me some advice?

    grt Boris

    July 30, 2016 at 4:58 am #666768
    Vinay

    Hey Boris,

    Please make sure you select the maximum size/resolution available in the media attachment options while importing the image.

    If you still have any issues post us the login details so we can take a look at it.

    Best regards,
    Vinay

    • This reply was modified 8 years, 3 months ago by Vinay.
    July 30, 2016 at 12:42 pm #666810
    Borissimo

    Hey Vinay,

    I know about that option and I use it already, but I mean importing from my Mac to the site, there is a loss there! :-S

    grt Boris

    July 31, 2016 at 12:18 pm #666989
    Vinay

    Hi,

    Please share the link to high res image to test uploading and post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

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