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  • #859328

    Hi,
    wordpress and theme are properly installed.
    After imported demo, i try to change setting in “Enfold” area, but any setting that I change when I click “Save” appears that it can not be saved.

    If i try to change an imported page (imported in demo, in page area), if i click save, appear ERROR 403 – Forbidden!

    Can you help us?
    thanks

    #859424

    Hey figurecreative,

    Please try disabling all active plugins to see if the issue resolves.

    Best regards,
    Jordan Shannon

    #859524

    Hi Jordan,
    there is not active plugins… but we have the same problem.

    Thanks

    #859868

    Hi,

    403 is a security error, which usually happens when you don’t have permission to access some pages/locations. Do you have some security platforms in place? Try to switch the theme to default and if there’s still a 403 error, try to contact your web host.

    Best regards,
    Jordan Shannon

    #860049

    Hi,
    i know that 403 is a security error, but if i create a new page (and edit it) i can save without problems.
    The problem is located only in imported demo page and in “Enfold” area.
    Have you try to login with user and password and try to change setting in Enfold area?
    If you want i create a page “test page”, if you edit and save it, you can save without problems.
    In anyone page imported you cannot save. (403 error)

    thanks

    #860228

    Hi figurecreative,

    Here is a thread for you to consider

    Best regards,
    Victoria

Viewing 6 posts - 1 through 6 (of 6 total)
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