Viewing 17 posts - 1 through 17 (of 17 total)
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  • May 5, 2021 at 4:08 pm #1298622
    slikslok

    If i try to install an imported Theme-Setting-file, I get the message:

    “Could’t import the confg because the server doesn’t respond.”

    BUT: everything else works fine. So, what to do?

    Best Regards
    Tim

    May 7, 2021 at 8:53 pm #1299032
    slikslok

    Still waiting for an answer….
    Here is what I found out:

    PHP Fatal error: Uncaught TypeError: Argument 1 passed to avia_wp_import::extract_default_values() must be of the type array, null given, called in /html/wordpress/wp-content/themes/
    Stack trace:
    #0 /html/wordpress/wp-content/themes/enfold/framework/php/function-set-avia-ajax.php(1074): avia_wp_import->extract_default_values(NULL, Array, Array)
    #1 /html/wordpress/wp-includes/class-wp-hook.php(292): avia_ajax_import_config_file(”)
    #2 /html/wordpress/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(”, Array)
    #3 /html/wordpress/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #4 /html/wordpress/wp-admin/admin-ajax.php(187): do_action(‘wp_ajax_avia_aj…’)
    #5 [main]
    thrown in /html/wordpress/wp-content/themes/enfold/framework/php/wordpress-importer/avia-import-class.php on line 302

    So obyiously its a bug! Please fix this immediatly.

    Best Regards
    Tim

    May 8, 2021 at 7:23 am #1299069
    Rikard

    Hi Tim,

    I can’t reproduce this problem on a test installation, and we haven’t had any reports that this is not working from other users either. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    May 10, 2021 at 12:03 pm #1299334
    paullindqvist

    I have the exact same issue:
    Error

    please advice!

    Thank you!

    • This reply was modified 3 years, 7 months ago by paullindqvist.
    May 11, 2021 at 6:36 am #1299568
    Rikard

    Hi paullindqvist,

    Thanks for the login details. Could you share the theme settings file you are trying to import with us as well please?

    Best regards,
    Rikard

    May 11, 2021 at 9:20 am #1299603
    slikslok

    Hi Rikard,
    you find it in the media-library. But make sure, that you do reload the existing settings after testing, have spend much time with them!
    And also be aware, that I’m using Chrome (OS X).

    Best regards
    Tim

    May 11, 2021 at 9:27 am #1299611
    paullindqvist

    Sure link posted

    May 12, 2021 at 7:18 am #1299845
    Rikard

    Hi paullindqvist,

    Thanks for that. I’m seeing a 500 internal server error on the this WordPress file after I try to upload the file: https://yoursite.se/new/wp-admin/admin-ajax.php. Could you try reaching out to your hosting provider to see why that is please?

    Please open a new thread next time, since it can be a bit confusing helping more than one user in a single thread.

    Best regards,
    Rikard

    May 12, 2021 at 7:19 am #1299846
    Rikard

    Hi Tim,

    We don’t have access to your site, please provide details in private if you should need further help.

    Best regards,
    Rikard

    May 12, 2021 at 8:01 am #1299851
    slikslok

    Hi Rikard,

    I thought you have the login already because I send it to a collegue of you. Send it again know…
    Pleas make sure to don’t destroy the actual setting, there is a lot of work in it…

    Regards
    Tim

    • This reply was modified 3 years, 7 months ago by Rikard.
    May 13, 2021 at 8:59 am #1300067
    Rikard

    Hi Tim,

    Thanks for that. Please try to include access to your site in each thread in the future, otherwise we have to spend time on looking through your old threads for login details. Many of our customers also have multiple sites, so it’s difficult for us to know which site to check if you don’t specify it.

    About your problem; I’m not sure if it’s such a good idea to try and import setting on your site, if they are important to you, and if the functionality might not work as expected on your site. Maybe you could create a copy of the site, so that we can try it out there instead?

    Best regards,
    Rikard

    May 23, 2021 at 8:47 pm #1301859
    paullindqvist

    Hi Rikard sorry for the late reply, what should I ask my hosting to do?

    I have the same hosting on many of the sites, and i never got this error before when trying to import theme settings ?

    May 25, 2021 at 4:47 am #1302117
    Rikard

    Hi paullindqvist,

    Please ask them why the server is throwing a 500 internal server error, they should be able to check the server logs to see what is going wrong. That server error is very general, so it’s difficult for us to know what could be going wrong with that information only.

    Best regards,
    Rikard

    June 3, 2021 at 5:40 pm #1303859
    sajumoni

    Hi

    Am also getting same issue:

    [03-Jun-2021 15:22:47 UTC] PHP Notice: Undefined index: avia_ext in /home/owlbooksco/beta.owlbooks.co.in/wp-content/themes/enfold/framework/php/function-set-avia-ajax.php on line 1074
    [03-Jun-2021 15:22:47 UTC] PHP Fatal error: Uncaught TypeError: Argument 1 passed to avia_wp_import::extract_default_values() must be of the type array, null given, called in /home/owlbooksco/beta.owlbooks.co.in/wp-content/themes/enfold/framework/php/function-set-avia-ajax.php on line 1074 and defined in /home/owlbooksco/beta.owlbooks.co.in/wp-content/themes/enfold/framework/php/wordpress-importer/avia-import-class.php:302
    Stack trace:
    #0 /home/owlbooksco/beta.owlbooks.co.in/wp-content/themes/enfold/framework/php/function-set-avia-ajax.php(1074): avia_wp_import->extract_default_values(NULL, Array, Array)
    #1 /home/owlbooksco/beta.owlbooks.co.in/wp-includes/class-wp-hook.php(292): avia_ajax_import_config_file(”)
    #2 /home/owlbooksco/beta.owlbooks.co.in/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(”, Array)
    #3 /home/owlbooksco/beta.owlbooks.co.in/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #4 /home/owlbooksco/beta.owlbooks.co.in/wp-admin/admin-ajax.php(187): do_action(‘wp_ajax_avia_aj…’)
    #5 {main}

    June 3, 2021 at 5:41 pm #1303860
    sajumoni

    Hi Rikard,

    It’s not server issue, this is the WordPress error log i attached above

    June 5, 2021 at 4:56 am #1304177
    Rikard

    Hi sajumoni,

    If you need help with your site, then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    July 23, 2021 at 8:50 pm #1311975
    BeeCee

    How have you all resolved this issue, because I have exactly the same?

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