Viewing 16 posts - 1 through 16 (of 16 total)
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  • #602236

    Hi,
    thank you t first for the wounderful Theme. I love the enfold theme and this is the reason why I buy it.
    After uploading the enfold theme to the WordPress folder /wp-content/themes/enfold I activate the enfold theme in WordPress. Afterwards I’d like to use the Demo Theme and deactivate the shop and the forum, because i don’t need it.
    I choose the import function “import default demo” and after few second I receive a error message.

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 4096 byte) in /var/www/web1301/html/wordpress/wp-content/themes/enfold/framework/php/wordpress-importer/parsers.php on line 181"

    Also if I want to import the other Demos themes i receive a similar error message only with another Line number.

    Please let me know how to fix this problem.

    • This topic was modified 8 years, 9 months ago by eekinci.
    #602271

    Hey eekinci!

    Thanks for reaching out to us!

    Try increasing the memory allocated to PHP following these instructions here: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Let me know how it goes.

    Best regards,
    Jordan

    #647099

    Hi Jordan,
    thank you for the link. I increase now the allocated memory, but i receive another Message when I want to import the “Small Business Flat Demo”:

    “Importing didn’t work!
    You might want to try reloading the page and then try again (The script returned the following message:

    Avia Framework “avia_logo” already exists.
    Medien “ipad_cutoff” already exists.
    Medien “iphone_cutoff_1” already exists.
    Medien “Showcase-01” already exists.
    Medien “Showcase-02” already exists.
    )

    I already logout and login to my WordPress site but I still get this message. How to fix this problem?

    Thank you in advance

    #647146

    Hi,

    Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line right after @package wordpress

    define('WP_MEMORY_LIMIT', '256M');
    
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    Default demo
    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    Best regards,
    Vinay

    #647722

    Hi Vinay,
    thank you for the feedback. First of all i change the Memory Limit in the file wp-config.php

     * @package WordPress
     */
    define('WP_MEMORY_LIMIT', '256M');
    

    I download the XML Files and tried the following:

    1. In WordPress –> Tools –> Data import –> WordPress (I must install this Plugin to import the XML File?) I Install the plugin and import the XML File.

    On the Top of WordPress i receive the following error message
    "P_Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val) in /var/www/web1301/html/wordpress/wp-content/plugins/wordpress-importer/wordpress-importer.php on line 38

    after importing the XML File i nearly finished and then i receive the following message

    Warning: Cannot set max_execution_time above master value of 30 (tried to set unlimited) in /var/www/web1301/html/wordpress/wp-content/plugins/wordpress-importer/wordpress-importer.php on line 91
    Import von product_type external fehlgeschlagen
    
    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 217088 bytes) in /var/www/web1301/html/wordpress/wp-includes/class-wp-http-curl.php on line 343

    Therefore the way to import the demo Files didn’t function.

    Afterwards I try the second way in WordPress through the enfold menue –> Import Demo “Small Business -Flat Demo” and i receive the following message in the POPup

    Importing didnt work! 
    You might want to try reloading the page and then try again

    I restart and clean the cookies more than 3 times and i try different browsers and different Demos.

    It would be great if you can help me to find a way out from this labyrinth :)

    Thanks in advance.
    eekinci

    #649006

    Hi,

    Warning: Cannot set max_execution_time above master value of 30 (tried to set unlimited) in /var/www/web1301/html/wordpress/wp-content/plugins/wordpress-importer/wordpress-importer.php on line 91

    This means that you have to modify the master value of the php max_execution_time directive. Please ask your hosting provider for that. If you have access to the php.ini, adjust the settings there. Or in the .htaccess file: http://stackoverflow.com/questions/8744107/increase-max-execution-time-in-php

    Best regards,
    Ismael

    #650532

    Hi,
    after deleting the complete WordPress folder I’ve installed WordPress 4.5 German and upload the enfold theme.

    Currently I have the same problem as described before.
    1. When i choose “Demos importieren” –> Import Default Demo (or any other Demo –> I receive the message "Import didnt work! You might want to try reloading the page and then try again"
    I try to fix this since few days, but without success. What is the right approach for the solution.

    2. How can I configure the slider pictures? In the envato menue I can’t find how to configure this.

    Thanks in advance

    Best regards,
    eekinci

    #651201

    Hi,

    I try to fix this since few days, but without success. What is the right approach for the solution.

    Did you adjust the value of the max_execution_time directive? Please contact your hosting provider to confirm the current value of the php directive. We checked it before and it is set to 30 seconds.

    Best regards,
    Ismael

    #654507

    Good afternoon,

    I’m having the same problem that other users to install demo Enfold Starup Business

    Importing didnt work!
    You might want to try reloading the page and then try again

    (The script returned the following message:
    Mídia “desat-gb_macbook” already exists.
    Mídia “desat-boy-m1” already exists.

    I’ve tried several times. Cleaned up the cache, uninstalled the whole WordPress and that message keep showing.

    Besides that, I can’t upload any images to library.

    Best regards,
    Gelson

    #654663

    Hi,
    We need to take a closer look please create a new ticket and post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Also confirm if this is a new installation without any data in case we like to re-set database for testing purpose do we have the permission?

    Please note: database reset will clear all data on the site it helps to import new demo files.

    Best regards,
    Vinay

    #655026

    Hi Vinay,

    In the private data field is my login credentials. (The URL to the login screen, a username and password and permission to deactivate plugins). Can you help me without acessing the database?
    In my control panel I have many other websites. If you really need it, I can change the host. Or I can reset my database and send it to you my username and password.

    Thanks for your help.
    Best regards,
    Gelson

    #656192

    Hi,

    We tried to login to the site but the login credentials are not working. Please check it carefully. Did you try the previous suggestions provided in this thread?

    Best regards,
    Ismael

    #656316

    Hi,
    Sorry about the mistake. I tried but did not work.
    In the private data field is my login credentials.

    Best regards,
    Gelson

    #656837

    Hey!

    The site is using an old PHP version, 5.2. Please ask your hosting provider to upgrade to PHP 5.4 or later. Also, the max_execution_time is still set to 30 seconds. You have to increase it to at least 300 seconds or longer.

    Cheers!
    Ismael

    #658111

    Hi,
    It worked . But I can not put the Google Maps map. Could take a look?
    Thanks,

    Best regards,
    Gelson

    #659049

    Hi,

    Glad that demo is working now. For additional questions or inquiries, we kindly ask you to open a new thread.

    Related link: https://kriesi.at/support/topic/enfold-google-maps-widget-not-working/#post-657900

    Best regards,
    Ismael

Viewing 16 posts - 1 through 16 (of 16 total)
  • The topic ‘Import of the default Demo doesn't function (Fatal error message)’ is closed to new replies.