Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1429656

    Hi,
    I just bought a new license. Impoting the Parallax demo, only import these pages, without images: frontpage, privacy and sample,
    I install the theme in 2 ways, from the download area:
    :: with the only .zip
    :: with the enfold.zip included in the full package (documentacion, installable zip, etc)
    All with the same result: Don’t import totally the parallax demo.
    What can I do, please.
    Thanks in advance.
    Joan

    #1429662

    Hey bcndisseny,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1429672

    Thanks Rikard for your quick answer,
    I send the admin login & FTP, by private.
    Have a good days!
    Joan

    #1429698

    Hi,

    Thanks for that, but the URL you posted is not valid, and I don’t see a user name either? If possible, then please give us details directly to your WordPress installation, so that we don’t have go through your hosting.

    Best regards,
    Rikard

    #1429699

    Sorry, I made a mistake!

    • This reply was modified 11 months, 2 weeks ago by bcndisseny.
    #1429732

    Hi,

    Thanks for that, but the URL in private is still not valid. It doesn’t lead anywhere.

    Best regards,
    Rikard

    #1429760

    Hi Rikard,
    I’m sorry and I don’t understand why.

    #1429838

    Hi Rikard,
    I’m sure you are working hard about my problem. No doubt. I must finish a web in the parallax demo in the next sunday night. In these last days, without loading the full parallax demo, I have not time, so for my, it’s urgent. I dont’ remember if your clients can get support in weekend. If it’s possible resolve this problem, tomorrow, friday, it would be great.
    Thanks in advance.
    Joan

    #1429885

    Hi Rikard,
    I’m a bit nervous because I don’t have much time and for now, I tried importing enfold2017 and no problem.
    I’ll be building the site with the enfold2017 template, but if you could come along and change it to parallax, I’d appreciate it. If the content is lost and I have to start over with parallax, no problem, happy.
    Thanks in advance.
    Joan

    #1429886

    Hi,
    Thanks for the link to your webhost “panel” I was able to get into your site and found the “Enfold 2017” in installed and not the “Parallax demo” so if you want to use the Parallax demo you first need to reset the site because you can not install two different demos at once. Please use the WP Reset plugin.
    After you reset and install the Parallax demo, please note that it only has one page “frontpage”, the other pages “privacy and sample” is from WordPress.
    If the frontpage is not loading please go to the theme settings Enfold Theme Options ▸ Theme Options ▸ Frontpage Settings and ensure the “frontpage” is selected, under that settings is the opeion for the “blog” page, the should be empty or say “select page”, in your case it may say “frontpage” if so this is the conflict, please change.
    Then the frontpage will work correctly.

    Best regards,
    Mike

    #1429888

    Hi Mike,
    Thanks a lot, it works fine!
    Have a nice days!
    Joan

    #1429925

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 12 posts - 1 through 12 (of 12 total)
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