Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • January 5, 2018 at 11:17 pm #893872
    tayloramatheny

    Hi, Thank you very much for your theme. It is exactly what we are looking for. I am having difficulty importing the demo pages. I cannot find them after the initial import, and when I retry I get an error message telling me certain media files already exist. Please help. Thank you.

    January 6, 2018 at 1:18 pm #894060
    Rikard

    Hey tayloramatheny,

    Thanks for the login details, though I you wanted to reply to another thread maybe? Which pages are you not able to locate? You can import individual demo if you like.

    Best regards,
    Rikard

    January 8, 2018 at 2:49 am #894549
    tayloramatheny

    I am trying to import the Enfold 2017 full demo, and cannot seem to import any of it.

    January 8, 2018 at 11:49 pm #894961
    Basilis

    Hi,

    Please ask your hosting provider to increase php memory limit to 512M and let us know if that would solve your issues.

    Best regards,
    Basilis

    January 10, 2018 at 4:33 pm #895721
    tayloramatheny

    Thank you. I have increased the php memory to 512M and still cannot import any demos. Please help.

    January 11, 2018 at 8:42 am #896042
    Rikard

    Hi,

    Thanks for the feedback, I tried logging in but the details don’t seem to work anymore. Could you check and verify please? Also, did you try clearing your installation with this plugin and try to import again after that? https://wordpress.org/plugins/wordpress-reset/, please note that this plugin will reset everything on your installation, including posts or pages you might have added.

    Best regards,
    Rikard

    January 17, 2018 at 2:44 am #898260
    tayloramatheny

    Thank you. I did try the wordpress reset. It did not work, and now the site is not responding entirely. Please see the private content for credentials.

    January 17, 2018 at 5:13 am #898282
    Mike

    Hi,
    Try to reinstall manually via FTP: https://vimeo.com/67209750
    Please let us know when your site is back up so we can asset.

    Best regards,
    Mike

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