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Hello,
So I still have a problem with importing demos, for example the “shop” demo doesn’t work. I tried manually, with the xml folder from wp-content> themes> enfold> includes> admin> demo_files, and still nothing, it bugged. I tried with an xml import plugin, it does matter but there is no reaction with the theme. I lost almost a day for this, I am disappointed and sad. Can you help me please ? If you can’t find a solution, I may consider getting a refund because I wasted a lot of time for nothing in the end.Hey stef93500,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, is it the shop demo that you want to import?
Best regards,
RikardHello
Ah the support answers me, I started to despair :D
Ok I send you privately my access to the site
yes this one : https://kriesi.at/themes/enfold-shop/ Enfold shop demo please.
Thanks youHi,
Sorry for the late reply and thanks for the login and ftp access, I checked these and they are working for me. Typically this error occurs when the server is filtering connections with mod-sec, or similar. The demos are imported for our server (kriesi.at), and depending on the server filters this could trigger a false positive.
I believe I can bypass this, but installing a demo will overwrite your theme settings and content, and for a clean demo install we will need to use the reset plugin
So, I wanted to check that this will be ok to proceed?Best regards,
MikeHi Mike
Thanks for your help :)
yes this is ok, if possible do not remove the products already installed and the main menu which is already worked …
The rest is ok, it is not important
Best regardsHi,
Thank you, to override the demo import I uploaded the demo images to your /uploads/ folder and I edited the shop.xml import file and replaced the image URLs to your server.
So this should be ready to install from the theme settings now, but as you wanted to try to save some of your content and settings, we can try to run this without a reset which will import and could change any exact name items. Perhaps you should make a backup now so you can roll back if this turns into a mess.
If it does we can then run the reset and then import the demo again, at which point you will lose all content and settings.
Sorry but the demo importer is not designed to “stack” demos, you probably noticed the warning when importing.But we can “copy” pages from demos using the Avia Layout Builder Debugger, using this method the page will contain the elements, just not the styling or demo images, which you would replace anyways. So if you want to use this custom shop page, or any of them, we can do that without the risk of a demo import.
I also have the shop demo theme settings import file, which would change your site’s styling if you really wanted the colors, or you could use the predefined styles:
So at this point, you can create a backup and then run the import, if you want to try without a reset. – If it fails we can still do a reset and try again.
Or if you want to try “copying” a page, I can assist with this also.
I’m just trying to reduce any work for you.Best regards,
MikeThank you, it works ! thank you very much, I finally have this demo at my disposal
Best regards
Stephane
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