Viewing 9 posts - 1 through 9 (of 9 total)
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  • January 19, 2024 at 6:23 pm #1431515
    sitadi

    Hi,
    I want to import the Demo Construction but I have the error below :
    Erreur lors de l’accès au fichier pour téléchargement : cURL error 28: Connection timed out after 10001 milliseconds.
    Can you help me to solve it please ?
    Thank you so much in advance,
    Best regards
    Ida

    • This topic was modified 10 months, 1 week ago by sitadi.
    January 20, 2024 at 9:04 am #1431529
    Rikard

    Hey sitadi,

    It looks like you don’t have a valid SSL certificate on the site, please fix that first of all.

    Best regards,
    Rikard

    January 20, 2024 at 9:45 am #1431537
    sitadi

    Hello Rikard,

    Thank you for your answer. The SSL certificate is correct now, but the problem is still there.

    Best regards,

    January 20, 2024 at 4:20 pm #1431570
    Mike

    Hi,
    I see that you are using the OVH webhost, unfortunately other users have reported that they are blocking our IP address and will not unblock it, so the demos can not import.
    As a workaround try creating a localhost WordPress install and import the demo and then use the plugin Duplicator and migrate your localhost version to your webhost, see the video on the plugin page if you have not used this plugin before, it is quite easy.

    Best regards,
    Mike

    January 22, 2024 at 1:16 pm #1431673
    sitadi

    Hi,

    I saw in an other post that you can import the demo via FTP, can you do it for me : https://kriesi.at/support/topic/unable-to-import-a-demo-3/
    I need to import the construction demo

    Many thanks for your help,

    January 23, 2024 at 4:47 am #1431730
    Nikko

    Hi sitadi,

    Thanks for giving us admin access.
    We have imported the Construction Demo for you.
    Although I would suggest that you migrate to a different host or maybe upgrade the package you currently have as I’m getting Error 500 (Internal Server Error) from time to time.

    Best regards,
    Nikko

    January 23, 2024 at 8:15 am #1431753
    sitadi

    Hi Nikko,

    Thank you for your help and advice,

    Best regards

    January 23, 2024 at 9:35 am #1431764
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    January 23, 2024 at 1:50 pm #1431783
    sitadi

    Hi Rikard,
    You can close the topic.
    Many thanks,
    Best regards

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Viewing 9 posts - 1 through 9 (of 9 total)
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