Viewing 8 posts - 1 through 8 (of 8 total)
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  • #966427

    Hi support,
    I’ve generated a Google maps api key for a website I’m working on. I’ve done this before and it worked just fine, but this time I cannot get it to work. I’ve tried to remove restrictions and deactivate plug-ins, but no luck. Can you please help?
    Thanks!
    Best regards,
    Yth Høgfeldt

    #966708

    Hey ythhj,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #967192
    This reply has been marked as private.
    #967362

    Hi ythhj,

    Thanks for giving us admin access.
    I have tested it with my own google api key and it works fine.
    I have posted the link to my screenshot in private content.

    Best regards,
    Nikko

    #967789

    Hi Nikko,
    I’ve tried creating a new api key and it doesn’t work either – I get the message: Could not connect to Google Maps with this API key.
    Have you any ideas how to troubleshoot this problem? Is it an error on Google’s end?
    Best regards,
    Ythhj

    #968301

    Hi Ythhj,

    I have checked it again and it works fine now.
    I didn’t notice that there was an extra space after the api key which prevents it from working.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    #968700
    This reply has been marked as private.
    #969687

    Hi Ythhj,

    Glad that we could help :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Implementing Google maps with api key’ is closed to new replies.