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  • #1306415

    Hi,
    WP: 5.7
    Enfold: 4.5

    Issue: I’ve edited an img src attribute on a page, but the updated src attribute is not being updated in the website. I still see the old image.

    I’ve force-refreshed the page in my browser (Firefox using Ctrl+R) and loaded the page in a different browser, but the image is always the old one.

    If I leave the editor in WP and go back to edit it again, I see the new src attribute, so the change is indeed saved.

    If I make changes to the text on the page (such as “Hello world” in the screenshot below), they are published as expected.

    Also, I’m not a regular user of WP or this particular theme, so please forgive me if the next question may seem stupid:
    When editing the page, I see a list of text areas, all with the headline “[/] shortcode”. Shouldn’t I see some kind of wysiwyg editor instead?

    screenshot

    Thanks for any help on this!

    • This topic was modified 3 years, 10 months ago by henrik242. Reason: added blank lines for readability
    #1306574

    Hey hanslandgreen,
    Thank you for your patience and thanks for your screenshot, it looks like you are opening a page created with the Enfold Advanced Layout Builder with the WordPress Block Editor so when you are looking at your page find the button at the top to open the Advanced Layout Editor
    2021-06-20_008.jpg
    then you will see the elements and can make your changes:
    2021-06-20_009.jpg
    If you don’t see this button then perhaps you saved the page in the Block Editor mode in error, so to correct try going to your theme settings and change the editor to the Classic Editor
    2021-06-20_010.jpg
    in the Classic Editor the Advanced Layout Builder button will be here:
    2021-06-20_011.jpg
    Hopefully this will help you sort this out, if you are still having issues please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    #1306616

    I had to add the “Classic editor” plugin as I didn’t already have that, and I couldn’t find the setting in the Enfold options (maybe it’s not available in Enfold 4.5?).

    After installing and activating it, it was easy to get to the advanced layout editor.

    Thanks :)

    Henrik (and Hans)

    #1306622

    Hi,
    Glad we were able to help, I don’t recall if the Classic Editor was built into v4.5, but we are now at v4.8.3 so I would recommend updating. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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