Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 30, 2017 at 10:29 pm #785420
    AnneliesUL

    Dear Enfold-team,

    Since yesterday something strange is happening on my site: images are randomly disappearing. I have already checked the fora, my updates and plug-ins. Cant see what is suddenly causing this.
    The images are still in the database, but showing as a small square on the frontside and on the backside.
    I have added some screenshots for you and my admin. Am really curious what is happening here.

    Thanks in advance!

    Best regards,
    Annelies

    May 1, 2017 at 7:25 am #785548
    John Torvik

    Hey AnneliesUL,

    This link should help you with some steps: https://codex.wordpress.org/Common_WordPress_Errors#Connection_Timed_Out

    Best regards,
    John Torvik

    May 1, 2017 at 10:36 am #785618
    AnneliesUL

    Dear John,

    Thank you for your fast response! I have asked my hosting provider, and hope they can solve the case.
    Because it doesn’t make any sense if my website ‘eats’ the pictures on it :(
    I let you know their reply

    Thanks!
    Annelies

    May 1, 2017 at 10:42 am #785620
    AnneliesUL

    PS I dont understand this tip: Switch to the default WordPress Twenty Sixteen Theme. This should rule out any Theme-related problems.
    I think you don’t mean this one for me right? Since Im using the Enfold theme

    May 1, 2017 at 2:58 pm #785758
    Rikard

    Hi,

    The images are displaying fine on my end, did you try clearing your browser cache and reload?

    Best regards,
    Rikard

    May 2, 2017 at 2:50 pm #786392
    AnneliesUL

    Hi Rikard,

    No I didnt. I placed all the images again new in the website.
    My message that it was all working again from yesterday hasn’t been sent to you apparently! Sorry for that and thanks for checking again! It works! Thank you so much for all your support and enjoy your day, Annelies

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