Viewing 12 posts - 1 through 12 (of 12 total)
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  • October 3, 2018 at 1:48 pm #1017526
    EricSmeets

    Hello,

    I think after last update all my images open in a new tab instead of a lightbox: http://www.ericsmeets.nl

    I have turned on the option of the “Lightbox Modal Window” in the settings, so that is not the problem. Any idea what is causing this?

    Kind regards, Eric Smeets.

    October 4, 2018 at 6:45 am #1017707
    Rikard

    Hey Eric,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 4, 2018 at 7:23 am #1017725
    Guenni007

    Question – do you have a child-theme header.php ?
    If so there is on header.php some new lines concerning to lightbox behavior. So if you got a header.php copy of an older version in it this could be the reason.

    November 9, 2018 at 5:36 pm #1031731
    EricSmeets

    Thanks! I put the credentials in the private section.

    November 13, 2018 at 6:56 pm #1033093
    Victoria

    Hi EricSmeets,

    Have you seen this suggestion be Guenni007

    Question – do you have a child-theme header.php ?
    If so there is on header.php some new lines concerning to lightbox behavior. So if you got a header.php copy of an older version in it this could be the reason.

    Please check yourself or have the Appearance > Editor enabled so that we can check.

    Best regards,
    Victoria

    November 13, 2018 at 8:08 pm #1033133
    michaelH

    Hi

    I just tried what @Guenni007 suggested and replaced my header.php in the child theme (copied it from the parent).
    Unfortunately this does not change anything at all.

    Is there something else that does the trick to bring the nice lightbox behaviour for images back?

    Thank you so much
    Michael

    November 15, 2018 at 7:43 pm #1034106
    Victoria

    Hi Michael,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 15, 2018 at 7:46 pm #1034107
    michaelH

    Hi Victoria

    As other people have the same issue, it is the same problem for everyone.
    Is it not possible that you could tell me what I should do please?

    I would like to solve it by myself if you tell me how I can do it.

    Thanks a lot – much appreciated
    Michael

    November 16, 2018 at 10:29 am #1034354
    michaelH

    Strange…
    Replaced header.php (one more time) – now it works.

    November 16, 2018 at 11:37 am #1034376
    Nikko

    Hi michaelH,

    Glad to hear that it works :)

    Regards,
    Nikko

    November 16, 2018 at 6:10 pm #1034513
    EricSmeets

    Yes, I copied the header.php from the enfold folder to the enfold-child folder and now it also works for me, thanks!

    Kind regards, Eric Smeets.

    November 16, 2018 at 6:56 pm #1034533
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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