Images open in new page instead of presenting as lightbox - Support

Tagged: Images

Viewing 6 posts - 1 through 6 (of 6 total)

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January 10, 2025 at 4:59 pm #1474938
visualartspassage
Participant
All images on our site that are designed to present as a lightbox just open as a new page.
We don’t want users to leave the page when they view an image. It does not seem to matter what type of image block is used, if lightbox is enabled, it presents the image on a new page.

page with image on it (It’s the carousel by the instructor bio): https://visualartspassage.com/illustration-courses/process-skill-and-craft/
When lighbox icon is selected: https://visualartspassage.com/wp-content/uploads/2024/05/adam-gustavson-illustration-drawing-painting-1030×427.jpg
- This topic was modified 2 months, 2 weeks ago by visualartspassage.
- This topic was modified 2 months, 2 weeks ago by visualartspassage.
January 11, 2025 at 1:19 pm #1474971

Rikard
Keymaster

Hey visualartspassage,

Could you try updating the theme to the latest version (6.0.8) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please try to temporarily deactivate all plugins to see what happens then.

Best regards,
Rikard

January 24, 2025 at 5:50 pm #1475742

visualartspassage
Participant

Hey Rikard,

We have the latest version. I’ve also deactivated all plugins with no luck.

TImmy

January 25, 2025 at 6:49 am #1475767

Guenni007
Participant

On theme options : “Lightbox Modal Window”. – this is checked?

January 25, 2025 at 3:52 pm #1475779

visualartspassage
Participant

That fixed it. Thank you!!!

January 25, 2025 at 8:38 pm #1475789

Mike
Moderator

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike
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Viewing 6 posts - 1 through 6 (of 6 total)

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