Viewing 12 posts - 1 through 12 (of 12 total)
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  • #393739

    Hi there,

    I have a problem with 2 images on https://www.insanayatirim.com/kariyerini-planla-universiteli/ page if we open that page from iPhone 5S. I checked it from 2 different iPhone 5S and I experienced same issue. No problem with Androids.

    What’s wrong with it?

    Thanks,
    Orhan

    #393758

    I forgot to attach screenshot. Here the issue is:

    http://pbrd.co/1ILhcSG

    #394236

    Hey Orhan!

    That’s strange, i couldn’t reproduce the issue on my end (iOS simulator), perhaps it’s a network specific issue, were both iPhones connected to the same network?

    Regards,
    Josue

    #394366

    Hi Josue,

    Thanks for your reply. Nope, they were connected to different network.

    If you have a chance, I suggest you to try it with a real device. I also have no error when I check it with simulators but have with phone.

    Thanks,
    Orhan

    #394369

    Merhabalar Orhan!

    I can reproduce the issue on my end. Can you please try de-activating all active plugins and check if that helps?

    Regards,
    Yigit

    #394383

    Hi Yigit,

    I de-activated all plugins, cleared cache and also cdn cache and checked it again. Nothing changed. There must be another problem.

    Thanks,
    Orhan

    #394393

    Hi Orhan!

    I see Internal Server Error 500 on your page. Have you contacted your service provider regarding the issue?

    Best regards,
    Yigit

    #394412

    I saw that error before. We’re working on it. The hosting server belongs to us :)

    #394939

    But it is not possible that 500 Int Server Error create this error, right?

    #395930

    Hi!

    I’m also seeing the 500 error. I see a couple of 404 not found errors on some of your images also. Are you sure deactivating all plugins and clearing your browser cache does not fix it?

    I would try contacting your hosting provider about this to see what they say.

    Regards,
    Elliott

    #395938

    Hi Elliott!

    Thanks for your reply.

    I’m can see my webpage from different networks without a problem. I’m also seeing that page without a problem from all other devices. But what I’m asking is why is that occurs with iPhone 5s?

    If it is related to my hosting, why other images are appearing well?

    See you!
    Orhan

    #395989

    I found the problem. It was related to Turkish characters in names of uploaded images. Fixed

Viewing 12 posts - 1 through 12 (of 12 total)
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