Viewing 9 posts - 1 through 9 (of 9 total)
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  • June 14, 2017 at 11:27 pm #808293
    pathaug

    I’m using woocommerce composite product. Initially the images all show up – as I progress thru the selection – that image then goes away and I get the placeholder (not sure what it’s called) – it looks like a cracked window with a green hill on the bottom.
    It happens when I select each composite option.
    When I have a composite and there is no option to select – that image stays.
    Thank you

    June 15, 2017 at 3:12 am #808360
    Mike

    Hey pathaug,
    This is happening because your site has the image listed as two different urls, one is good, the other is a 404 file missing error.
    Please see the Private Content area and notice the sum-domain “staging” in missing from the 404 error image.

    Best regards,
    Mike

    June 15, 2017 at 4:19 am #808377
    pathaug

    Thanks Mike-
    sooo – how do i fix this? Pretend you are talking to your mother – make it simple.
    Thanks a ton
    Pat

    June 16, 2017 at 1:07 am #808772
    pathaug

    Any update as to how I fix this image issue?
    Thank you

    June 18, 2017 at 9:18 pm #809602
    Basilis

    Hi,

    You can use a plugin like Better Search and Replace and use that to replace the links.
    If you do not have the know how, it is better to consider hire someone before it can bring up issues.

    Thank you

    Best regards,
    Basilis

    June 19, 2017 at 5:44 pm #809890
    pathaug

    I appreciate your suggestions but it does not address the problem.
    I should not be getting multiple images-

    The way woo composite products works – like standard woo commerce – you load a product image – I did that.
    It does not make sense to search and replace anything – it does not make sense why I am getting multiple images loaded.
    I brought up this issue 5 days ago – and I have not gotten any helpful suggestions yet.

    Please advise

    June 21, 2017 at 11:14 pm #811218
    Basilis

    Hi,

    Have you tried my solution and did not worked?
    It actually does, if you use the plugin you can replace the links and your issue will be solved.,

    Best regards,
    Basilis

    June 23, 2017 at 8:22 pm #812304
    pathaug

    Hello-
    Thanks for your help – I wanted to let you know the problem was finally fixed –
    I did not feel comfortable doing a search and replace on the database not knowing why it happened to begin with -mostly it was a problem the way they set up the staging site – here’s how the hosting company fixed it in case it’s an issue again

    The staging environment rewrites the url on the fly, so that it works flawlessly when pushing your website live.
    I was able to apply a fix on the staging site for you though, adding this line to your wp-config.php:
    Code:
    define(‘WP_SITEURL’,’https://staging2.alchemyartstest.com’);

    Thanks again for your time and help-
    Have a great weekend
    I like your theme-

    Pat

    June 24, 2017 at 7:09 am #812406
    Rikard

    Hi Pat,

    Great, glad you solved the problem and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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