Viewing 11 posts - 1 through 11 (of 11 total)
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  • August 21, 2017 at 5:36 pm #842118
    midudek1

    Dear Support,
    I have noticed recently, that the ‘image with hotspots’ does not work when using default WordPress editor. With Advanced Layout Editor all is fine … just the problem is I cannot use it because one of the plugin I am using does not work with Advanced Layout Editor.

    How to make the ‘image with hotspots’ work with default WordPress editor?

    Best regards,
    MD

    August 21, 2017 at 7:55 pm #842201
    albertoSSC

    I’m having the same issue.

    August 22, 2017 at 12:05 pm #842456
    midudek1

    Adding email notification …

    August 23, 2017 at 4:39 pm #843162
    midudek1
    This reply has been marked as private.
    August 24, 2017 at 1:52 pm #843486
    Nikko

    Hi MD,

    Try to enable Avia Layout Builder Debugger: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ copy the image with hotspot shortcode generated and paste it on the wordpress default editor. Hope this helps :)

    Best regards,
    Nikko

    August 24, 2017 at 5:56 pm #843627
    midudek1

    Dear Nikko,
    When I am switching from the WordPress default editor to the Advanced Layout Editor and back again to WordPress default editor I lose my post content, so I would prefer not to use the “hack” you have proposed.

    Enfold is not free nor open source but commercial product. From such product I would expect that all advertised features work correctly as stated on the Enfold web page. There is no information that some short codes do not work with default editor. I have bought Enfold to have things working “out of the box” and not spent time for finding workarounds and debugging the product for which I have paid …

    Can you please have a look at the global solution?

    Thank you for your help.

    Best regards,
    MD

    August 24, 2017 at 8:37 pm #843681
    Nikko

    Hi MD,

    The only way to use Avia Layout Builder elements in default wordpress editor is via shortcode only, that’s why Avia Layout Editor is there so it can be easier to just drag and drop the elements you want to use, but since you want to use the default editor you would really need to use the shortcode. You don’t need to switch and lose contents on your existing page, just create a new page, put the image hotspot and set it, follow the instructions in the link, copy the shortcode generated there and paste it on your existing page.

    Best regards,
    Nikko

    August 24, 2017 at 11:11 pm #843731
    midudek1

    Dear Nikko,
    Thank you for your suggestions and help. I have noticed that more widgets have similar problems

    https://kriesi.at/support/topic/shortcodes-not-fully-working-with-default-wordpress-editor/

    What you propose are workarounds but not real fixes. Probably all those “not working properly widgets” are facing similar issue. Would it be possible for Enfold team to have a deeper look at it and look for the solution?

    Best regards,
    MD

    August 25, 2017 at 5:18 pm #844066
    Nikko

    Hi,

    I see what you mean now after reading the other post you made, for the meantime please use the suggestion I gave, will report this issue to Kriesi.

    Best regards,
    Nikko

    August 27, 2017 at 7:35 pm #844554
    midudek1

    Dear Nikko,
    Thank you for your understanding, please close this topic and lets move our conversation to the following one

    https://kriesi.at/support/topic/shortcodes-not-fully-working-with-default-wordpress-editor/

    Best regards,
    MD

    August 28, 2017 at 6:16 am #844671
    Sarah

    Thank you, we’ll close this thread now. Let us know here in the forums if you need help with anything else.

    Best regards,
    Sarah

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  • The topic ‘Image with hotspots does NOT work with default WordPress editor’ is closed to new replies.