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  • October 24, 2022 at 6:39 pm #1370034
    armourcreative

    Can I disable tooltips when a hotspot link is present, or disable Tooltips altogether (not in styles, but in script). On mobile, users must click a hotspot three times to initiate the link. In this case, when a link is present, there’s no need for the tooltip. I can hide the tooltips in CSS, but that’s not a solution.

    October 25, 2022 at 9:15 am #1370103
    Ismael

    Hey armourcreative,

    Thank you for the inquiry.

    There is an option to show the hotspot tooltip info below the hotspot image on mobile view. Please go to the Advanced > Responsive toggle and enable the Hotspot on mobile devices option.

    Best regards,
    Ismael

    October 25, 2022 at 8:01 pm #1370236
    armourcreative

    Thanks for the quick reply. I don’t think I’ve described this well enough; let me try again. On mobile/tablet, pressing a hotspot initiates the tooltip. I want to initiate the hotspot link. The user has to click on a hotspot three times to initiate the Hotspot Link. The first tap shows the tooltip, the second tap does nothing, the third tap opens the hotspot link.

    October 26, 2022 at 9:40 am #1370271
    Ismael

    Hi,

    Thank you for the update.

    The recommendation above will actually disable the tooltip and directly open the hotspot link on tap. You will also have the option to add the link directly inside the tooltip content but as describe in the option, the content will display below the hotspot image. Did you try it?

    Best regards,
    Ismael

    October 26, 2022 at 5:21 pm #1370374
    armourcreative

    Yes, I think this will work. Thank you.

    October 27, 2022 at 12:34 pm #1370447
    Mike

    Hi,
    Glad Ismael could help, shall we close this then?

    Best regards,
    Mike

    October 27, 2022 at 4:49 pm #1370473
    armourcreative

    Close it.

    October 27, 2022 at 6:28 pm #1370487
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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  • The topic ‘Image with Hotspots – Disable Tooltip when Hotspot Link is present’ is closed to new replies.