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  • July 14, 2016 at 9:26 am #660735
    mikebackhouse

    Hi guys, I originally posted this topic regarding the tooltips not appearing in the correct place:

    Image with hotspot – tooltip alignment problems

    I’ve since had the problem again and figured out what the issue is. It’s to do with the WordPress Admin Bar. If it’s there, the tooltips shift down, if not then it’s all ok. Last time I was told it was ok, but that’s because you weren’t logged in! See login details below

    Could someone take a look please?

    • This topic was modified 8 years, 4 months ago by mikebackhouse.
    July 18, 2016 at 2:25 pm #661979
    Andy

    Hey mikebackhouse,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Andy

    July 18, 2016 at 2:34 pm #661987
    mikebackhouse

    I will do soon, we’re in the final testing stage before going live so I will need to wait until everyone is off the website before I can start switching off plugins

    July 18, 2016 at 2:35 pm #661990
    Yigit

    Hi,

    We will keep the thread open and wait to hear from you. Thread will be on hold and you can simply reply to reopen it

    Best regards,
    Yigit

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